Professional Overview
Nishal Victor is a dedicated professional currently serving as a Recovery Officer at Digi Telecommunications. With a strong background in customer care and vocational training, Nishal's expertise areas include telecommunications, customer service, and education. His industry focus is on providing excellent service, ensuring customer satisfaction, and contributing to the growth of his organization.
Experience Summary
Current Role
Nishal Victor is currently a Recovery Officer at Digi Telecommunications, a position he has held since September 2017. As a Recovery Officer, his key responsibilities include managing debt recovery, handling customer complaints, and providing solutions to customers. In addition to his role at Digi Telecommunications, Nishal also works as a Vocational Trainer at Beaubelle Academy, where he imparts his knowledge and skills to students.
Career Progression
Prior to his current role, Nishal worked as a Customer Care Officer at Singtel from January 2016 to July 2016. He also gained experience as a Spa Therapist at Avillion Port Dickson from June 2015 to June 2016. These roles have contributed to his career growth and equipped him with the skills necessary to excel in his current position.
Areas of Expertise
Nishal's areas of expertise include:
- Customer service and relations
- Debt recovery and management
- Vocational training and education
- Telecommunications industry knowledge
Professional Impact
Although specific project details are not available, Nishal's contributions to his current and previous organizations are evident in his ability to manage multiple roles and provide excellent customer service.
Conclusion
Nishal Victor is a dedicated and skilled professional with a strong background in customer service, telecommunications, and education. Currently focused on his role as a Recovery Officer at Digi Telecommunications and as a Vocational Trainer at Beaubelle Academy, Nishal continues to grow and contribute to his industry. His value proposition lies in his ability to provide excellent service, manage complex customer issues, and train the next generation of professionals.
