Noah Cage
Sales Operations Manager
Professional Overview
Noah Cage is an experienced sales operations professional with a proven track record of driving business growth and operational efficiency. As the Sales Operations Manager at CDW, he leverages his deep industry expertise and strategic acumen to optimize sales processes, enhance customer experience, and support the company's overall revenue goals.
Experience Summary
Current Role
As the Sales Operations Manager at CDW, Noah is responsible for overseeing the day-to-day operations of the sales department. He manages a team of sales operations professionals, ensuring the implementation of best practices, the utilization of data-driven insights, and the continuous improvement of sales processes. Under his leadership, the sales operations team has achieved significant efficiencies, resulting in a 15% increase in sales productivity over the past two years.
Career Progression
Noah's career at CDW has spanned over 15 years, during which he has progressed through various sales and operations roles. He started as an Account Manager, where he consistently exceeded sales targets and developed strong relationships with key clients. In 2012, he was promoted to Senior Account Manager, demonstrating his ability to manage complex accounts and drive strategic initiatives. In 2013, Noah transitioned to the sales operations function, first as a Supervisor and now as the Sales Operations Manager, leveraging his deep understanding of sales processes and customer needs.
Academic Background
Noah holds a Bachelor of Science in Business Administration from the University of Illinois at Chicago, with a concentration in Marketing. He has also completed several professional development programs, including a certification in Sales Force Automation from the International Association of Sales and Marketing Professionals.
Areas of Expertise
- Sales operations management
- Process optimization and automation
- Data analysis and reporting
- Customer relationship management
- Cross-functional collaboration
- Team leadership and development
Professional Impact
During his tenure as Sales Operations Manager, Noah has played a pivotal role in implementing a new customer relationship management (CRM) system, resulting in a 25% improvement in lead tracking and conversion rates. He has also spearheaded the development of a sales dashboard, providing real-time insights to the sales team and enabling data-driven decision-making. Additionally, Noah's strategic planning and team-building efforts have contributed to the overall growth and success of the sales department.
Conclusion
With his extensive experience, strong operational expertise, and commitment to driving sales excellence, Noah Cage is a valuable asset to the CDW team. He continues to identify and implement innovative solutions that enhance the company's sales performance and customer satisfaction, positioning CDW for sustained growth and success in the dynamic technology industry.