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Noor Perez

Noor Perez


Patient Financial Service Representative | Miami, Florida, United States

Professional Overview


Noor Perez is an experienced Patient Financial Service Representative, dedicated to providing exceptional customer service and ensuring the financial well-being of patients in the healthcare industry. With a strong background in patient financial services, Noor has developed a comprehensive skill set in revenue cycle management, billing, and account resolution.

Experience Summary



Current Role


Noor currently serves as a Patient Financial Service Representative at Baptist Health in Miami, Florida. In this role, she is responsible for:

  • Assisting patients with understanding their financial obligations and insurance coverage

  • Processing patient payments and managing account balances

  • Collaborating with insurance providers to resolve billing discrepancies

  • Educating patients on financial assistance programs and payment options

  • Maintaining accurate and up-to-date patient records


Through her commitment to exceptional customer service, Noor has played a vital role in improving patient satisfaction and reducing the financial burden for the patients she serves.

Career Progression


Prior to her current role, Noor gained valuable experience as a Customer Service Representative at a leading healthcare insurance provider. In this position, she honed her communication skills and developed a deep understanding of the healthcare financial landscape.

Academic Background


Noor holds a Bachelor's degree in Business Administration from the University of Miami, where she graduated with Honors. Her education has equipped her with a strong foundation in finance, accounting, and customer service principles.

Areas of Expertise


  • Patient financial services and revenue cycle management

  • Insurance verification and claims processing

  • Billing and account resolution

  • Customer service and patient engagement

  • Financial assistance program administration

  • Attention to detail and problem-solving skills


Professional Impact


Through her dedication and expertise, Noor has made significant contributions to the organizations she has served. She has consistently received positive feedback from patients and colleagues for her ability to resolve complex financial issues and provide empathetic support. Noor's efforts have directly contributed to improved patient satisfaction and financial outcomes for the healthcare facilities she has represented.

Conclusion


Noor Perez is a highly skilled and committed Patient Financial Service Representative, with a proven track record of delivering exceptional customer service and driving positive financial outcomes in the healthcare industry. Her expertise, combined with her passion for helping patients, makes her a valuable asset to any organization seeking to enhance its patient financial services and revenue cycle management operations.