Professional Summary
Professional Overview
Norman Marston is a seasoned IT executive with over 20 years of experience driving digital transformation and optimizing enterprise technology solutions. As the Senior IT Manager at Ryder System, Inc., he leverages his deep technical expertise and strategic leadership capabilities to ensure the organization's IT infrastructure and applications effectively support mission-critical business operations.
Experience Summary
Current Role
In his role as Senior IT Manager at Ryder System, Inc., Norman is responsible for overseeing the development, implementation, and maintenance of the company's complex IT systems. He leads a team of talented IT professionals to deliver innovative solutions that improve operational efficiency, enhance the customer experience, and drive competitive advantage. Under Norman's guidance, the IT department has successfully completed several high-profile projects, including the migration to a cloud-based ERP system and the implementation of a robust cybersecurity framework.
Career Progression
Prior to his current position, Norman served as the Application Technical Lead at Ryder System, Inc., where he spearheaded the design and deployment of custom software applications that streamlined key business processes. Earlier in his career, he held the role of AVP/CIO at Guardian Life Ltd., where he was instrumental in modernizing the organization's technology infrastructure and aligning IT initiatives with strategic business objectives.
Academic Background
Norman holds a Bachelor of Science in Computer Science from the University of Florida, where he graduated with honors. He has also completed various industry certifications, including ITIL® Foundation and PMP®, further strengthening his technical expertise and project management capabilities.
Areas of Expertise
- Enterprise IT management and strategic planning
- Cloud computing and infrastructure optimization
- Application development and integration
- Cybersecurity and risk mitigation
- Process improvement and operational efficiency
- Team leadership and cross-functional collaboration
Professional Impact
During his tenure at Ryder System, Inc., Norman has spearheaded several high-impact initiatives that have contributed to the company's overall success. He played a pivotal role in the successful migration to a cloud-based ERP system, which resulted in a 25% reduction in IT maintenance costs and a 20% improvement in system uptime. Additionally, under his leadership, the IT department implemented a robust cybersecurity framework that has effectively safeguarded the organization's sensitive data and systems, reducing the risk of costly data breaches by 35%.
Conclusion
With his extensive experience, technical expertise, and strategic leadership capabilities, Norman Marston is a valuable asset to Ryder System, Inc. As the Senior IT Manager, he continues to drive digital transformation and optimize enterprise technology solutions to support the company's long-term growth and competitive positioning in the logistics industry.
