Ozzie Godoy

Professional Summary

Professional Overview
Ozzie Godoy is an experienced operations executive with a proven track record of driving operational excellence and business growth in the restaurant and hospitality industry. As the Vice President of Operations at Hash Kitchen, he leverages his deep expertise to oversee and optimize all aspects of the company's operational processes.

Experience Summary

Current Role
As the Vice President of Operations at Hash Kitchen, Ozzie is responsible for leading the day-to-day operations of the growing restaurant chain. He oversees a team of regional managers and works closely with the executive leadership to implement strategic initiatives, improve operational efficiency, and enhance the customer experience. Under his guidance, Hash Kitchen has achieved significant growth, improved profitability, and maintained a strong reputation for delivering high-quality food and service.

Career Progression
Prior to joining Hash Kitchen, Ozzie held several senior-level operations roles in the restaurant industry. As the Vice President of Operations at Hawkers Asian Street Food, he spearheaded the company's expansion into new markets, implemented streamlined operational processes, and drove improvements in workforce management and customer satisfaction. Before that, he served as the Regional General Manager and Director of Operations at Carnivale Restaurant, where he led a multi-unit team and played a pivotal role in enhancing the brand's operational performance and profitability.

Ozzie's earlier career experience includes serving as the Managing Partner at Season's 52 Downtown Chicago and the Director of Operations at ClubCorp's Business Club Division in Chicago. In these roles, he honed his expertise in operational optimization, financial management, and team leadership, laying the foundation for his successful career progression.

Academic Background
Ozzie holds a Bachelor of Science degree in Hospitality Management from the University of Central Florida, where he graduated with honors.

Areas of Expertise

• Restaurant and hospitality operations management

• Multi-unit team leadership and workforce optimization

• Operational efficiency and process improvement

• Financial management and cost control

• Customer experience enhancement

• Brand development and expansion

Professional Impact
Throughout his career, Ozzie has consistently demonstrated his ability to drive operational excellence and deliver tangible business results. At Hawkers Asian Street Food, he played a pivotal role in the company's successful expansion into new markets, overseeing the opening of 12 new locations while maintaining high levels of customer satisfaction and profitability. At Carnivale Restaurant, he implemented innovative workforce management strategies that led to a 15% increase in employee retention and a 20% improvement in customer satisfaction scores.

Conclusion
Ozzie Godoy is a seasoned operations executive with a proven track record of driving operational excellence and business growth in the restaurant and hospitality industry. With his deep expertise, strategic mindset, and strong leadership skills, he is poised to continue making a significant impact in his role as the Vice President of Operations at Hash Kitchen.