Pamela Stangret
Patient Financial Services Manager
Professional Overview
Pamela Stangret is an experienced Patient Financial Services Manager with a proven track record of driving operational excellence and financial optimization within the healthcare industry. With a keen focus on patient-centric service delivery, she leverages her expertise in revenue cycle management, financial analysis, and team leadership to enhance the overall financial performance and customer experience of healthcare organizations.
Experience Summary
Current Role
As the Patient Financial Services Manager at Marshfield Clinic, Pamela is responsible for overseeing all aspects of the patient financial services department. In this role, she leads a team of financial specialists to ensure accurate patient billing, timely collections, and efficient insurance claims processing. Pamela has implemented streamlined workflows and data-driven strategies that have resulted in a 15% reduction in patient account receivables and a 20% improvement in first-pass claims acceptance rates.
Career Progression
Prior to her current position, Pamela served as the Revenue Cycle Coordinator at Oakview Medical Center, where she played a pivotal role in optimizing the organization's revenue cycle operations. During her tenure, she spearheaded the implementation of a new patient financial software system, which led to a 12% increase in overall collections and a 30% decrease in denials. Pamela's demonstrated ability to drive process improvements and enhance financial performance has made her a valuable asset in the healthcare industry.
Academic Background
Pamela holds a Bachelor of Science in Business Administration with a concentration in Finance from the University of Wisconsin-Eau Claire. She is also a certified Certified Healthcare Financial Professional (CHFP) and a member of the Healthcare Financial Management Association (HFMA).
Areas of Expertise
- Revenue cycle management
- Patient financial services
- Healthcare financial analysis
- Team leadership and mentorship
- Process improvement and optimization
- Data-driven decision making
Professional Impact
Throughout her career, Pamela has been recognized for her exceptional contributions to the healthcare industry. She has been invited to speak at regional HFMA conferences, sharing her insights on patient-centered financial strategies and the role of technology in revenue cycle management. Pamela's dedication to continuous learning and her ability to translate complex financial data into actionable insights have made her a respected leader in her field.
Conclusion
Pamela Stangret is a highly skilled Patient Financial Services Manager with a proven track record of driving financial optimization and enhancing the patient experience. Her deep understanding of the healthcare industry, coupled with her passion for process improvement and data-driven decision making, positions her as a valuable asset to any organization seeking to strengthen its financial performance and customer satisfaction.
