Professional Overview

Parnasree Debnath is a seasoned technical support specialist with a strong background in electronics and communication, currently serving as a Senior Technical Support Specialist at Concentrix in Pune, India. Her key expertise areas include technical support, trouble shooting and her industry focus is on providing top-notch support to clients.

Experience Summary

Current Role

As a Senior Technical Support Specialist at Concentrix, Parnasree is responsible for providing advanced technical support, mentoring team members and ensuring customer satisfaction. Although specific key responsibilities and achievements are not available, her current role underscores her capabilities in handling complex support issues and leading by example.

Career Progression

Parnasree's career trajectory showcases steady growth, from an Associate at Tech Mahindra to progressively senior roles at Concentrix, including Technical Support Specialist and Senior Technical Support Engineer. Each step in her career has been marked by increased responsibility, reflecting her expanding skill set and expertise.

Academic Background

Parnasree holds a B.Tech in Electronics and Communication from Arya Institute of Engineering & Technology, Jaipur. Her educational foundation in electronics and communication has provided a solid base for her technical support career.

Areas of Expertise

Although specific areas of expertise are not detailed, Parnasree's experience suggests strong technical competencies, particularly in troubleshooting and support. Her progression to senior roles indicates developing leadership and management capabilities.

Professional Impact

While specific projects or initiatives are not outlined, Parnasree's ascent through Concentrix and previous roles at Tech Mahindra and as a freelancer at IndiaMART InterMESH Limited, underscore her professional impact and adaptability in the industry.

Conclusion

Parnasree Debnath's professional trajectory is marked by consistent growth and a deepening expertise in technical support. Currently focused on delivering exceptional support as a Senior Technical Support Specialist, her value proposition lies in her technical acumen, leadership potential, and dedication to customer satisfaction. As she continues in her current role, Parnasree is poised to make significant contributions to her field, leveraging her experience and skills to drive success.