Professional Overview
Parul Jagga is an experienced Product Manager with a proven track record in the insurance and financial services industries. With over 15 years of expertise, she excels at aligning product development with business objectives, driving innovation, and delivering impactful solutions that enhance customer experiences.
Experience Summary
Current Role
As a Product Manager at S&P Global, Parul is responsible for leading the development and implementation of strategic product initiatives. She collaborates cross-functionally to assess market trends, gather user insights, and translate business requirements into actionable product roadmaps. Parul's ability to effectively communicate with stakeholders and drive product success has made her a valuable asset to the organization.
Career Progression
Prior to her current role, Parul served as a Principal Consultant - Product Owner at Sun Life Financial, where she was instrumental in transforming the company's digital offerings and improving operational efficiency. She previously held the position of Business Analyst in the insurance domain at CSC, where she leveraged her analytical skills to identify opportunities for process optimization and system enhancements.
Academic Background
Parul holds a Bachelor's degree in Computer Science from the University of Delhi. Her academic background and continuous learning efforts have equipped her with a strong foundation in technical concepts, data analysis, and project management.
Areas of Expertise
- Product strategy and roadmap development
- User experience design and optimization
- Agile project management and cross-functional collaboration
- Data-driven decision making and problem-solving
- Stakeholder management and communication
- Insurance and financial services domain expertise
Professional Impact
Parul's contributions have been recognized through her successful delivery of several transformative projects. At Sun Life Financial, she led the implementation of a customer-centric digital platform, resulting in a 25% increase in customer satisfaction and a 15% improvement in operational efficiency. Her ability to identify and address pain points has made her a valuable asset to the organizations she has served.
Conclusion
With her extensive experience, versatile skill set, and a deep understanding of the insurance and financial services industries, Parul Jagga is poised to continue driving product innovation and making a meaningful impact in her current and future roles.