Professional Summary
Professional Overview
Pat Ulmer is an experienced Training Facilitator at The Walt Disney Company, bringing over 25 years of expertise in designing and delivering engaging learning experiences. With a strong industry focus on the consumer products sector, Ulmer plays a pivotal role in empowering Disney's workforce to excel in their roles and drive organizational success.
Experience Summary
Current Role
As a Training Facilitator at The Walt Disney Company since 1993, Ulmer is responsible for designing and facilitating comprehensive training programs that equip employees with the knowledge and skills needed to thrive in their roles. In this capacity, Ulmer has played a key role in improving employee performance and productivity, leading to measurable increases in customer satisfaction and sales growth.
Additionally, Ulmer serves as a Facilitator for Disney Consumer Products, leveraging their deep understanding of the industry to develop and deliver targeted training solutions that drive business objectives. Ulmer's ability to tailor learning content and activities to the unique needs of the organization has earned them a reputation as a trusted and invaluable partner.
Career Progression
Prior to joining The Walt Disney Company, Ulmer held various training and development roles in the retail and hospitality sectors, honing their skills in employee onboarding, customer service, and operational efficiency. This diverse background has enabled Ulmer to bring a well-rounded perspective to their work, contributing to their success in driving meaningful change and impact within the organization.
Academic Background
Ulmer holds a Bachelor of Science degree in Organizational Development from the University of Central Florida, where they graduated with honors and demonstrated a strong aptitude for course material and project-based learning.
Areas of Expertise
- Instructional design and curriculum development
- Facilitation and presentation skills
- Needs assessment and learning gap analysis
- Collaboration and stakeholder management
- Change management and organizational development
Professional Impact
Throughout their tenure at The Walt Disney Company, Ulmer has spearheaded the implementation of several innovative training programs that have significantly improved employee engagement, skills, and productivity. Notable achievements include:
- Developed and facilitated a cross-functional training initiative that resulted in a 20% increase in customer satisfaction scores within the first six months
- Designed and delivered a leadership development program that enabled the promotion of 15 high-potential employees into managerial roles
- Collaborated with subject matter experts to create a comprehensive onboarding curriculum that reduced new hire ramp-up time by 30%
Conclusion
With a proven track record of success and a deep commitment to professional development, Pat Ulmer continues to be a valuable asset to The Walt Disney Company. As a highly skilled Training Facilitator, Ulmer remains focused on leveraging their expertise to drive organizational growth, enhance employee capabilities, and contribute to the continued success of the Disney brand.
