Patricia Weaver
Access Supervisor 2-System Financial Counseling, Atlanta, Georgia, United States
Professional Overview
Patricia Weaver is an experienced financial counseling professional with a strong track record of providing exceptional patient support and driving operational excellence. As the Access Supervisor 2-System Financial Counseling at Children's Healthcare of Atlanta, she leverages her deep industry expertise to oversee critical financial counseling functions and ensure seamless patient experiences.
Experience Summary
Current Role
In her current role as Access Supervisor 2-System Financial Counseling at Children's Healthcare of Atlanta, Patricia is responsible for managing a team of financial counselors and overseeing the delivery of comprehensive financial counseling services to patients and their families. She works closely with the finance and revenue cycle teams to optimize financial processes, improve patient satisfaction, and ensure compliance with all relevant regulations and policies.
Under Patricia's leadership, the financial counseling team has consistently exceeded key performance indicators, including patient satisfaction scores and first-call resolution rates. Her ability to foster a collaborative work environment and implement data-driven process improvements has contributed to the department's overall success and positive impact on the organization.
Career Progression
Patricia began her career at Children's Healthcare of Atlanta in 2003 as a financial counselor, where she quickly demonstrated her aptitude for patient advocacy and financial expertise. Over the years, she has steadily progressed through the organization, taking on increasingly challenging roles and responsibilities. Her promotion to the Access Supervisor 2-System Financial Counseling position in 2013 is a testament to her exceptional leadership skills and commitment to driving innovation within the patient financial services domain.
Academic Background
Patricia holds a Bachelor of Science degree in Business Administration from the University of Georgia, where she graduated with honors.
Areas of Expertise
- Patient financial counseling and advocacy
- Revenue cycle management
- Financial process optimization
- Team leadership and employee development
- Regulatory compliance and risk management
- Data analysis and performance reporting
Professional Impact
Throughout her tenure at Children's Healthcare of Atlanta, Patricia has played a pivotal role in enhancing the patient experience and improving the organization's financial performance. She has spearheaded the implementation of innovative financial counseling strategies, which have resulted in reduced patient financial burden, increased collections, and improved overall patient satisfaction scores.
Patricia's commitment to professional development and continuous improvement has also led to the implementation of training programs and the establishment of best practices that have been adopted across the organization. Her industry contributions and thought leadership have been recognized by her peers, and she is often sought out as a subject matter expert within the patient financial services domain.
Conclusion
With over 17 years of experience in the healthcare industry, Patricia Weaver has established herself as a respected and influential financial counseling professional. Her strong leadership skills, deep industry expertise, and unwavering dedication to patient advocacy make her a valuable asset to Children's Healthcare of Atlanta. As she continues to drive innovation and operational excellence within the organization, Patricia is poised to make an even greater impact on the patients and communities she serves.
