Patty Potvin, Director of New Business
Professional Overview
Patty Potvin is an accomplished business development leader with over 15 years of experience driving growth and innovation in the energy industry. As the Director of New Business at NiSource, she leverages her deep expertise in sales, strategic partnerships, and market analysis to identify and capitalize on emerging opportunities.
Experience Summary
Current Role
Patty has served as the Director of New Business at NiSource since 2010, where she is responsible for leading the company's efforts to expand into new markets and develop innovative service offerings. In this role, she has successfully launched several high-impact initiatives that have driven substantial revenue growth and strengthened NiSource's competitive position within the industry.
Career Progression
Prior to her current role, Patty held the position of Director of Sales at Columbia Gas of MA, where she was instrumental in developing and implementing sales strategies that resulted in significant increases in customer acquisition and retention. Her ability to analyze market trends, build strong client relationships, and foster cross-functional collaboration has been a key factor in her professional success.
Academic Background
Patty holds a Bachelor of Science degree in Business Administration from the University of Massachusetts, where she graduated with magna cum laude honors.
Areas of Expertise
- New business development and market expansion
- Strategic sales and account management
- Customer experience optimization
- Data-driven decision making and performance analysis
- Cross-functional team leadership and collaboration
Professional Impact
Under Patty's leadership, NiSource has successfully entered several new geographic markets, resulting in a 25% increase in overall revenue over the past three years. She has also spearheaded the development of innovative customer-centric service offerings, which have contributed to a 15% improvement in customer satisfaction scores.
Conclusion
Patty Potvin is a dynamic and results-driven business development professional with a proven track record of driving growth and innovation in the energy industry. Her strategic vision, analytical expertise, and strong leadership skills make her a valuable asset to NiSource as the company continues to expand its reach and deliver exceptional value to its customers.
