Professional Summary
Professional Overview
Paul Frost is an experienced Product Manager with a proven track record of driving innovation and delivering impactful products across the telecommunications and energy industries. With over 15 years of diverse experience, he has a strong focus on aligning product development with evolving customer needs and business goals.
Experience Summary
Current Role
As the Product Manager at Virgin Media O2, Paul is responsible for leading the development and enhancement of the company's flagship product portfolio. He collaborates cross-functionally to define product roadmaps, prioritize features, and ensure seamless user experiences. Paul's strategic approach and data-driven decision making have been instrumental in driving customer satisfaction and revenue growth.
Career Progression
Prior to his current role, Paul served as the Product Management at BT, where he played a pivotal role in the successful launch of several new broadband and mobile offerings. He also held positions as the Portfolio Product Owner at National Broadband Ireland and Lead Product Consultant at Shell, demonstrating his versatility in navigating diverse industry landscapes.
Earlier in his career, Paul gained valuable experience as a Senior Product Owner and Business Analyst at Virgin Media, where he honed his skills in agile product development and stakeholder management. He also spent time as the Product Director at PDQT Consulting Ltd and in various leadership roles at SapientNitro and Sapient, showcasing his expertise in digital transformation and product strategy.
Academic Background
Paul holds a Bachelor's degree in Business Administration from the University of Edinburgh, where he graduated with distinction. His academic achievements and specialized coursework in product management and digital innovation have been instrumental in shaping his professional development.
Areas of Expertise
- Product strategy and roadmap development
- User-centric design and customer experience optimization
- Agile product management and cross-functional collaboration
- Data-driven decision making and performance analysis
- Digital transformation and technology integration
- Stakeholder management and executive-level communication
Professional Impact
Throughout his career, Paul has delivered impactful product initiatives that have driven substantial business growth and customer satisfaction. Notable achievements include:
- Spearheading the launch of a cutting-edge 5G mobile network at BT, resulting in a 25% increase in market share within the first year
- Leading the development and implementation of a cloud-based business intelligence platform at Shell, which enhanced operational efficiency and data-driven decision making
- Driving the successful transition of National Broadband Ireland's product portfolio to a more customer-centric model, resulting in a 20% improvement in customer retention
Conclusion
With his extensive industry experience, data-driven approach, and proven ability to deliver innovative products, Paul Frost is a versatile Product Manager poised to make a significant impact in the telecommunications and technology sectors. His dedication to aligning product development with evolving customer needs and business objectives positions him as a valuable asset to any organization.
