Professional Summary
Professional Overview
Paul Harper is an experienced business and technology leader with a proven track record of driving innovation and digital transformation. He possesses deep expertise in cloud services, customer engagement, and strategic consulting, having held leadership roles at prominent organizations such as Deloitte, Salesforce.com, and Protiviti.
Experience Summary
Current Role
Paul is currently based in Coffs Harbour, New South Wales, Australia, where he serves as a Director of Customer Practice (Cloud Services) at Deloitte Australia. In this role, he is responsible for leading a team of cloud experts in delivering transformative solutions to clients across various industries. Under his guidance, the practice has achieved significant revenue growth and client satisfaction while driving the adoption of cutting-edge cloud technologies.
Career Progression
Prior to his current position, Paul held several key roles that have shaped his diverse professional experience. He was the Owner and Director of Quattro Innovation, a boutique consultancy firm that specialized in cloud-based business solutions. During his tenure, he led the successful implementation of numerous complex projects, leveraging his expertise in customer relationship management and digital transformation.
Additionally, Paul has held positions as an Engagement Manager at Salesforce.com, where he helped clients maximize the value of their CRM investments, and as a Manager at Protiviti, where he provided strategic advisory services to clients in various industries. His early career includes roles as an Account Executive at Robert Half Management Resources and as a Developer at Denbigh International.
Paul's versatile background also includes service as a Lieutenant in the Australian Army, where he honed his leadership skills and ability to thrive in dynamic, high-pressure environments.
Academic Background
Paul holds a Bachelor's degree in Computer Science from the University of New South Wales, where he graduated with distinction. His academic achievements and technical proficiency have been instrumental in shaping his successful career in the technology and consulting fields.
Areas of Expertise
- Cloud computing and cloud services strategy
- Customer relationship management (CRM) and digital transformation
- Strategic consulting and project management
- Business process optimization and operational efficiency
- Leadership and team development
Professional Impact
Throughout his career, Paul has demonstrated a keen ability to drive innovation and deliver exceptional results for his clients. He has led the successful implementation of complex cloud-based solutions that have enabled organizations to enhance customer experiences, improve operational efficiency, and unlock new revenue streams.
Paul's industry contributions extend beyond his client engagements. He is a frequent speaker at industry events and has published thought-leadership articles on the intersection of technology, customer experience, and business transformation. He is widely recognized as a subject matter expert in the cloud services domain.
Conclusion
With his diverse background, strong leadership capabilities, and deep technical expertise, Paul Harper is poised to continue making a significant impact in the technology and consulting industries. His unwavering commitment to driving innovation and delivering exceptional results aligns with Deloitte's core values, positioning him as a valuable asset to the organization and its clients.