Professional Summary
Professional Overview
Paul Raglow is an experienced IT infrastructure leader with a strong track record of driving digital transformation and optimizing enterprise technology solutions. As the Senior Director of IT Infrastructure Operations at Mactac North America, he oversees the company's critical IT infrastructure, ensuring seamless operations and strategic alignment with business objectives.
Experience Summary
Current Role
In his current role at Mactac North America, Paul is responsible for managing the organization's IT infrastructure, including data centers, cloud environments, networks, and endpoint devices. He leads a team of skilled IT professionals, driving the implementation of robust security measures, disaster recovery protocols, and innovative technologies to enhance operational efficiency and support the company's growth initiatives.
Career Progression
Prior to his current position, Paul served as the Director of Global IT Infrastructure at Momentive Technologies, where he spearheaded the consolidation and centralization of the company's IT infrastructure across multiple sites. He also held the role of Manager, End User Services at Jo-Ann Stores, LLC., where he oversaw the optimization of the organization's end-user computing environment and implemented user-centric IT support strategies.
Academic Background
Paul holds a Bachelor of Science degree in Computer Science from the University of Akron, where he graduated with distinction.
Areas of Expertise
- IT infrastructure management and optimization
- Cloud migration and hybrid IT architecture design
- Cybersecurity strategy and risk mitigation
- Technology roadmap planning and implementation
- cross-functional collaboration and change management
- Team leadership and talent development
Professional Impact
During his tenure at Momentive Technologies, Paul spearheaded the successful migration of the company's on-premises data centers to a secure and scalable cloud environment, resulting in a 25% reduction in IT infrastructure costs and enhanced operational resilience. At Jo-Ann Stores, LLC., he implemented a self-service IT support model that increased user satisfaction by 35% and reduced the IT helpdesk workload by 20%.
Conclusion
With over 15 years of experience in the IT industry, Paul Raglow is a seasoned infrastructure leader who excels at aligning technology solutions with business goals. In his current role at Mactac North America, he continues to drive digital transformation, enhance security posture, and optimize IT operations, positioning the organization for sustained growth and success.
