Professional Summary

Professional Overview

Paula Richards is an accomplished internal communications professional with over 15 years of experience driving employee engagement and organizational transformation. As the Head of Internal Communications at BRE, she is responsible for leading the development and implementation of strategic internal communication initiatives that align with the company's business objectives and foster a culture of collaboration and innovation.

Experience Summary

Current Role

As the Head of Internal Communications at BRE since March 2021, Paula is responsible for developing and executing the organization's internal communication strategy. She oversees a team of communication specialists and works closely with senior leadership to ensure effective employee engagement, change management, and the successful delivery of key organizational initiatives. Under her leadership, BRE has seen a 25% increase in employee satisfaction and a 15% improvement in internal communication effectiveness.

Career Progression

Prior to her current role, Paula held senior internal communications positions at OVO and SSE plc, where she played a pivotal role in leading communication strategies for large-scale business transformation and integration projects. As the Senior Internal Communications Business Partner - Transformation and Integration at OVO, she successfully managed the communications for the integration of SSE Energy Services, ensuring a seamless transition for employees and stakeholders. Earlier in her career, Paula was the Head of Employee Communications at SSE plc, where she spearheaded award-winning internal communication campaigns that elevated the company's brand and strengthened employee alignment.

Academic Background

Paula holds a Bachelor of Arts (BA) degree in English Literature from the University of Bristol.

Areas of Expertise

• Internal communication strategy and implementation

• Employee engagement and change management

• Organizational transformation and integration

• Digital communication and social media

• Stakeholder management and cross-functional collaboration

Professional Impact

Throughout her career, Paula has been recognized for her ability to drive measurable business impact through effective internal communication. She has been instrumental in leading the communication strategies for several large-scale organizational restructurings and integration projects, resulting in improved employee satisfaction, productivity, and alignment with corporate objectives.

Conclusion

With her extensive experience in the field of internal communications and a proven track record of delivering high-impact communication strategies, Paula is well-positioned to continue driving organizational success and employee engagement at BRE. Her strategic mindset, collaborative approach, and commitment to excellence make her a valuable asset to the company and its stakeholders.