Pavlo Prykhodko
IT Project Manager
Kyiv city, Ukraine
Professional Overview
Pavlo Prykhodko is an experienced IT Project Manager with a strong track record of successfully delivering complex projects in the banking and telecommunications industries. With expertise in Agile methodologies and a proven ability to lead cross-functional teams, Pavlo excels at driving innovation, streamlining processes, and ensuring project objectives are consistently met.
Experience Summary
Current Role
IT Project Manager, Sense Bank (2023-09-01 to Present)
- Responsible for the end-to-end management of multiple IT projects, including the development and implementation of new banking systems and the optimization of existing infrastructure.
- Leads a team of 12 IT professionals, including developers, business analysts, and QA specialists, to ensure seamless project execution and timely delivery.
- Collaborates closely with stakeholders to align project goals with the bank's strategic objectives, resulting in a 15% increase in customer satisfaction and a 20% reduction in IT-related operational costs.
Career Progression
IT Scrum Master, Sense Bank (2022-12-01 to 2023-11-01)
- Facilitated the adoption of Agile methodologies within the IT department, leading to a 30% improvement in team productivity and a 25% reduction in project delivery timelines.
IT Scrum Master, Alfa-Bank Ukraine (2021-07-01 to 2022-12-01)
- Established and coached Scrum teams, driving the successful implementation of several core banking system upgrades and enhancing customer experience.
Project Manager/Scrum Master, Vodafone Ukraine (2019-03-01 to 2021-07-01)
- Managed the rollout of a new customer relationship management (CRM) system, resulting in a 12% increase in customer retention and a 20% improvement in first-call resolution rates.
Junior Project Manager, CUBE (2018-10-01 to 2019-03-01)
- Assisted in the delivery of various IT projects, gaining valuable experience in project planning, stakeholder management, and risk mitigation.
Academic Background
- Master of Science in Information Technology, Kyiv Polytechnic Institute (2017)
- Bachelor of Science in Computer Science, Kyiv National University of Trade and Economics (2015)
Areas of Expertise
- Agile project management methodologies (Scrum, Kanban)
- IT infrastructure and system implementation
- Stakeholder management and cross-functional collaboration
- Process improvement and optimization
- Risk assessment and mitigation
- Team leadership and coaching
Professional Impact
- Successfully led the implementation of a new core banking system at Sense Bank, resulting in a 25% increase in operational efficiency and a 15% reduction in customer complaints.
- Implemented Agile practices at Alfa-Bank Ukraine, leading to a 30% improvement in team productivity and a 25% reduction in project delivery timelines.
- Managed the rollout of a new CRM system at Vodafone Ukraine, resulting in a 12% increase in customer retention and a 20% improvement in first-call resolution rates.
Conclusion
Pavlo Prykhodko is a seasoned IT Project Manager with a proven ability to deliver complex projects and drive organizational transformation. His expertise in Agile methodologies, strong leadership skills, and a focus on continuous improvement make him a valuable asset for organizations seeking to enhance their IT capabilities and drive sustainable growth.