Payal Vaja

Human Resources Assistant
Ahmedabad, Gujarat, India

Professional Overview

Payal Vaja is a driven Human Resources professional with a demonstrated history of success in the IT industry. She leverages her strong expertise in recruitment, employee experience, and HR operations to drive positive business impact. Payal's versatile skillset and solutions-oriented approach make her a valuable asset to her organization.

Experience Summary

Current Role

Human Resources Assistant, Silicon IT Hub (2022-04-01 to Present)

• Assists the HR team in managing end-to-end recruitment processes, including sourcing, screening, and onboarding of new hires

• Provides exceptional customer service to both internal and external stakeholders, ensuring a positive candidate and employee experience

• Supports the implementation of HR policies and procedures, contributing to the optimization of HR operations

• Collaborates cross-functionally to identify and address evolving HR-related needs within the organization

Recruiter Cum Customer Experience Specialist (CES), Silicon IT Hub (2019-11-01 to Present)

• Spearheaded the company's recruitment initiatives, successfully sourcing and evaluating talented professionals to support business growth

• Delivered exceptional customer service to both job applicants and internal teams, fostering a positive brand image and candidate experience

• Contributed to the development and refinement of HR processes, policies, and systems to enhance organizational efficiency

Career Progression

HR Executive, Holyfaith Corporate Solution Pvt. Ltd. (2019-03-01 to 2019-11-01)

• Handled a wide range of HR functions, including recruitment, employee onboarding, and HR administration

• Demonstrated strong interpersonal and problem-solving skills to address employee queries and concerns effectively

Showroom Hostess, Atul Motors Pvt. Ltd. (2017-11-01 to 2019-03-01)

• Provided exceptional customer service and product knowledge to potential buyers, contributing to the company's sales and customer satisfaction goals

Academic Background

Payal holds a Bachelor's degree in Commerce from Sardar Patel University, Gujarat, India, where she graduated with distinction.

Areas of Expertise

• Recruitment and Talent Acquisition

• Employee Engagement and Experience

• HR Operations and Policy Implementation

• Customer Service and Stakeholder Management

• Cross-functional Collaboration and Communication

Professional Impact

• Instrumental in streamlining the recruitment process at Silicon IT Hub, leading to a 25% reduction in time-to-hire

• Recognized for exceptional customer service, receiving a "Best Customer Experience Specialist" award from the company

• Contributed to the development and rollout of a new HR information system, improving data management and reporting capabilities

Conclusion

With her diverse experience, strong HR expertise, and commitment to excellence, Payal Vaja is poised to continue making significant contributions to the success of Silicon IT Hub and the broader IT industry. Her versatile skillset, solution-oriented approach, and dedication to driving positive outcomes make her a valuable asset to any organization.