Pedro Romero
Chief of Safer Gambling Partnerships
Gibraltar, Gibraltar
Professional Overview
Pedro Romero is a seasoned leader in the iGaming industry, with over a decade of experience driving safer gambling initiatives and improving customer protection. As the Chief of Safer Gambling Partnerships at BetBlocker, he oversees the development and implementation of cutting-edge responsible gambling solutions. Recognized as a subject matter expert, Romero also serves as a Safer Gambling Consultant at IgamingCoach, advising industry stakeholders on best practices and regulatory compliance.
Experience Summary
Current Roles
Chief of Safer Gambling Partnerships, BetBlocker (2022-Present)
- Responsible for leading the strategic direction and growth of BetBlocker's safer gambling partnerships, ensuring the delivery of effective player protection measures
- Collaborates with industry regulators, operators, and treatment providers to develop and implement innovative responsible gambling frameworks
- Spearheads the development of new player-centric tools and features to enhance the overall safer gambling experience
Safer Gambling Consultant, IgamingCoach (2022-Present)
- Provides expert advisory services to iGaming operators, suppliers, and affiliates on responsible gambling policies and procedures
- Assists clients in navigating complex regulatory environments and ensuring compliance with evolving safer gambling standards
- Contributes to industry research and thought leadership initiatives, driving the adoption of best practices
Career Progression
Head of Safer Gambling, 888holdings (2021-2021)
- Developed and implemented comprehensive safer gambling strategies, resulting in a significant reduction in player-reported harm
- Collaborated with the marketing and product teams to integrate responsible gambling features into the customer journey
- Represented the company in industry forums, advocating for improved player protection measures
Head of Safer Gambling Policy, William Hill (2020-2021)
- Led the development and execution of the company's safer gambling policy, ensuring alignment with regulatory requirements
- Spearheaded the implementation of advanced player monitoring and intervention systems, enhancing the overall customer experience
- Played a pivotal role in the company's successful response to regulatory changes, maintaining a strong reputation for responsible gambling practices
Sustainability and Safer Gambling Consultant, Gaming Innovation Group (2019-2020)
- Advised the company on the integration of sustainable and responsible gambling practices across its product portfolio
- Collaborated with the compliance and product teams to develop self-exclusion and other player protection tools
- Contributed to the company's ESG reporting and communication strategies, highlighting its commitment to safer gambling
Academic Background
Pedro Romero holds a Bachelor of Science in Computer Science from the University of Gibraltar, where he graduated with distinction. He has also completed various industry-recognized certifications in responsible gambling, customer service, and compliance.
Areas of Expertise
- Safer gambling strategy development and implementation
- Regulatory compliance and policy-making
- Stakeholder engagement and partnership management
- Customer protection and player-centric product design
- Data-driven decision making and analytical problem-solving
Professional Impact
- Spearheaded the development and launch of BetBlocker's innovative self-exclusion and player protection tools, resulting in a 25% increase in active users within the first year
- Played a key role in the industry-wide adoption of responsible gambling best practices, serving as a speaker and panelist at numerous iGaming conferences and events
- Recognized as a thought leader in the safer gambling space, contributing to industry publications and collaborating with leading treatment providers to improve access to gambling addiction support services
Conclusion
With his extensive experience, technical expertise, and deep industry knowledge, Pedro Romero is a respected leader in the field of safer gambling. As he continues to drive innovative solutions and champion responsible gambling practices, Romero is poised to make a lasting impact on the iGaming industry and the wellbeing of players worldwide.