Professional Overview
Penny Read is an accomplished Executive Assistant with a strong background in administrative support and customer service. Currently based in Antioch, IL, United States, she leverages her expertise in executive assistance, sales support, and customer service leadership to drive business growth and improvement. Her key areas of expertise include administrative management, team leadership, and customer satisfaction, with a focus on the technology and retail industries.
Experience Summary
Current Role
As an Executive Assistant at CDW since 2021, Penny provides high-level administrative support to senior executives, ensuring seamless day-to-day operations and strategic project management. Her responsibilities include calendar management, travel coordination, and correspondence, as well as fostering strong relationships with internal stakeholders and external partners. Notably, she has been instrumental in enhancing office efficiency and contributing to the company's continued success in the technology sector.
Career Progression
Prior to her current role, Penny held positions such as Sales Director Assistant at CDW and Seasonal Support Team Customer Service Leadership at American Girl. These roles have contributed to her career growth and equipped her with the skills necessary to excel in executive assistance and customer-facing environments. Her tenure at McEssy Investment Company as an Executive Administrative Support and Cash Application Specialist further diversified her expertise in administrative support and financial operations.
Academic Background
Penny holds an AAS in Business Administration/Management from Kaplan University, acquired between 2006 and 2008. This academic foundation has provided her with a solid understanding of business principles and management practices, underpinning her professional accomplishments.
Areas of Expertise
Her areas of expertise encompass a broad range of industry-specific skills, including executive assistance, sales support, customer service leadership, and administrative management. Penny is also adept in technical competencies such as calendar management, travel coordination, and project management tools, alongside demonstrating strong leadership and management capabilities through her team leadership roles.
Professional Impact
Although specific projects or initiatives are not detailed, Penny's contributions to her employers have been significant, marked by her ability to enhance operational efficiency, provide exceptional customer service, and support business growth strategies. Her dedication and expertise have made her a valuable asset to her organizations.
Conclusion
Penny Read's professional trajectory is characterized by consistent growth, dedication, and a commitment to excellence in executive assistance and customer service. Currently focused on her role as an Executive Assistant at CDW, she continues to leverage her skills and experience to drive success and contribute to the technology industry. Her value proposition lies in her unique blend of administrative expertise, leadership capabilities, and industry knowledge, making her an invaluable professional in her field.
