Penny Tran
Senior Commercial Sales Assistant
Professional Overview
Penny Tran is a seasoned professional with over 25 years of experience in the financial services industry. As a Senior Commercial Sales Assistant at TD, she leverages her extensive expertise in commercial real estate, global solutions, and business banking to deliver exceptional customer service and drive sales success.
Experience Summary
Current Role
As a Senior Commercial Sales Assistant at TD, Penny is responsible for supporting the commercial sales team in all aspects of the sales process. Her key responsibilities include prospecting new clients, managing the sales pipeline, preparing customized proposals, and providing post-sale support. Penny's deep industry knowledge and strong customer relationships have been instrumental in her ability to consistently exceed sales targets and contribute to the company's revenue growth.
Career Progression
Penny's professional journey began as a Customer Service Agent/Business Banking Specialist at Sovereign Bank, where she quickly demonstrated her talent for building strong client relationships and understanding their unique needs. She then transitioned into a Global Solutions Team Leader role, where she managed a team of specialists and implemented innovative solutions to streamline operations and enhance the customer experience.
Prior to joining TD, Penny served as a Commercial Real Estate Loan Administrator at Sovereign Bank, where she played a crucial role in underwriting and processing commercial real estate loans. Her exceptional attention to detail, problem-solving skills, and ability to navigate complex financial regulations made her an invaluable asset to the team.
Academic Background
Penny holds a Bachelor's degree in Business Administration from the University of Massachusetts, Boston, where she graduated with honors.
Areas of Expertise
- Commercial real estate financing
- Global solutions development and implementation
- Business banking and client relationship management
- Sales strategy and pipeline management
- Cross-functional collaboration and team leadership
Professional Impact
Throughout her career, Penny has been recognized for her outstanding contributions to the financial services industry. She has successfully spearheaded several initiatives that have streamlined operational efficiency, enhanced customer satisfaction, and driven revenue growth for her employer. Penny's deep industry knowledge, coupled with her exceptional interpersonal skills, make her a valuable asset to any organization.
Conclusion
Penny Tran's extensive experience, strong sales acumen, and commitment to delivering exceptional customer service position her as a highly sought-after professional in the financial services industry. Her ability to adapt to changing market conditions and her proven track record of success make her an invaluable asset to the TD team.