Professional Overview

Perley Toh is a seasoned professional currently serving as a Service Technical Support Specialist. His key expertise areas include technical support, customer service, and social media management, with a focus on the technology and consumer business industries.

Experience Summary

Current Role

Perley Toh is currently working as a Service Technical Support Specialist at Huawei Consumer Business Group, a position he has held since February 2019. His key responsibilities include providing technical support, resolving customer complaints, and ensuring customer satisfaction. Although specific achievements are not available, his role significantly impacts the industry by ensuring seamless customer experiences and supporting the growth of Huawei's consumer business.

Career Progression

Perley Toh's career progression is marked by notable roles in customer service, social media management, and technical support. He has worked with reputable companies such as Scicom MSC Bhd, TeleDirect, and Click Marketing Sdn Bhd. His career trajectory showcases growth from administrative roles to specialized positions in technical support and social media management. Key achievements and contributions include successfully managing social media campaigns and providing quality customer service, although specific metrics are not available.

Academic Background

Perley Toh holds a Bachelor's degree in E-Business & Technology Management from Liverpool John Moores University and a BSc(HONS) E-BUSINESS TECHNOLOGY & MANAGEMENT in E-Business from YPC INTERNATIONAL COLLEGE, both completed between 2011 and 2015. His academic background is rooted in e-business and technology management, providing a solid foundation for his career in the technology industry.

Areas of Expertise

Perley Toh's areas of expertise include industry-specific skills in technical support, customer service, and social media management. His technical competencies likely encompass a range of software and hardware technologies, given his role at Huawei. While specific leadership and management capabilities are not detailed, his progression to a specialist role suggests developing leadership skills.

Professional Impact

Although specific notable projects or initiatives are not available, Perley Toh's contributions to the industry are evident through his roles in customer service and technical support. His work ensures customer satisfaction and supports business growth, contributing to the overall success of the companies he has worked with.

Conclusion

Perley Toh's professional trajectory is marked by consistent growth and a focus on the technology and consumer business industries. Currently, his focus is on providing quality technical support as a Service Technical Support Specialist at Huawei Consumer Business Group. His value proposition lies in his ability to provide seamless customer experiences, leverage his technical expertise, and contribute to the growth of the consumer business sector.