Overview
Peter Kantarelis is the current CEO of LOOKUP - making IT simple ™, an Australian IT managed services provider (MSP) specializing in modern workplace solutions, IT support, and cybersecurity. Peter has led the firm to significant growth and transformation, leveraging advanced technological solutions to enhance business efficiencies and service offerings.
Professional Experience and Achievements
Leadership at LOOKUP
As CEO, Peter Kantarelis leads a team dedicated to:
- Providing modern workplace solutions, IT support, and cybersecurity for Australian businesses.
- Expanding service offerings to include MSP+ (Managed Service Provider with enhanced security services) and tailored software services.
Under his leadership:
- The company's headcount grew from 9 to 17 in the span of a year.
- Achieved a transition to offering remote support available in all major Australian cities.
- Ensured LOOKUP's recognition by ARN, a respected IT publication.
Implementation of ConnectWise Solutions
Peter spearheaded the integration of multiple ConnectWise products to address internal inefficiencies and streamline operations. These included:
- ConnectWise Automate®: For IT automation.
- ConnectWise Control®: To enhance remote support capabilities.
- ConnectWise Identify Assessment™, ConnectWise PSA™, ConnectWise CPQ™: Increasing efficiency in project management, billing, and procurement processes.
Achievements Through ConnectWise:
- 30% reduction in labor costs.
- Total visibility into business operations, enabling better resource allocation and data-driven decision-making.
- Enhanced ability to track customer interactions and follow up on leads in real time.
Cybersecurity and Dark Web Monitoring
Peter has also emphasized cybersecurity, notably through initiatives such as:
- Helping businesses achieve Essentials 8 cybersecurity levels, pivotal in combating cybercrime.
- Implementing dark web monitoring to safeguard employee credentials, which showcased his commitment to protecting client information.
Communication and Public Engagement
Peter maintains an active presence on LinkedIn to:
- Highlight the advantages of LOOKUP's IT solutions and cybersecurity services.
- Showcase the company's milestones, including successful implementations and team achievements.
Notable LinkedIn Activities:
- [Announcement of Essentials 8 cybersecurity achievement](https://www.linkedin.com/posts/peterkantarelis-lookup_with-our-simple-approach-we-are-able-to-help-activity-7186695258229956608-_BdE) (Apr 18, 2024).
- [Celebrating team success and ISO365 achievement](https://www.linkedin.com/posts/peterkantarelis-lookup_very-proud-of-the-team-at-lookup-making-activity-7138030396780290049-tgzX) (Dec 5, 2023).
- [Promoting innovative solutions, like ultrawide digital displays for retail](https://www.linkedin.com/posts/peterkantarelis-lookup_retailtechnology-digitaldisplays-franchisesuccess-activity-7198245641284698112-QlnC) (May 20, 2024).
Strategic Vision
Peter's strategic vision revolves around removing complexity in IT for his clients while ensuring that internally LOOKUP operates with maximum efficiency. This vision led to the adoption of a comprehensive suite of ConnectWise solutions, transforming the company's operational approach and boosting its profitability.
Quotes from Peter Kantarelis:
- “We pride ourselves on our ability to remove complexity in IT for clients, but internally we were anything but efficient.”
- “ConnectWise can give you visibility to where your business is going wrong and what needs to change.”
Key Takeaways
- Peter Kantarelis is a proactive leader with a clear focus on leveraging technology to drive efficiency and growth.
- LOOKUP has significantly evolved under his leadership, expanding its service offerings and enhancing operational efficiency.
- The company's commitment to cybersecurity and modern workplace solutions positions it as a key player in the Australian IT MSP market.
