Peter Larussa
Manager of the Enrollment Team at Ophelia Health, Pittsburgh, Pennsylvania
Professional Overview
Peter Larussa is an experienced healthcare professional with a strong background in nursing and patient enrollment coordination. As the Manager of the Enrollment Team at Ophelia Health, he leads a talented group of enrollment specialists, ensuring efficient and effective patient onboarding processes. With a keen focus on improving access to quality healthcare, Peter leverages his clinical expertise and administrative acumen to drive positive outcomes for Ophelia Health's clients.
Experience Summary
Current Role
Manager of the Enrollment Team at Ophelia Health (2021-06-01 to Present)
- Oversees the daily operations of the Enrollment Team, including workflow management, performance optimization, and staff development
- Collaborates with cross-functional teams to streamline the patient enrollment process, reducing processing times and enhancing the overall client experience
- Implements data-driven strategies to identify and address bottlenecks, resulting in a 20% increase in enrollment efficiency over the past year
- Spearheads the development and implementation of training programs to upskill the Enrollment Team, leading to a 15% improvement in customer satisfaction scores
Lead Enrollment Coordinator at Ophelia Health (2021-05-01 to Present)
- Served as a subject matter expert, guiding the Enrollment Team in navigating complex insurance and regulatory requirements
- Collaborated with the sales and marketing teams to develop targeted outreach campaigns, resulting in a 12% increase in new client acquisition
- Demonstrated a commitment to continuous improvement, implementing process optimization initiatives that reduced administrative overhead by 18%
Career Progression
Registered Nurse at UPMC HOME HEALTHCARE (2020-09-01 to 2021-05-01)
- Provided comprehensive in-home nursing care to patients, ensuring timely and personalized attention
- Collaborated with multidisciplinary teams to develop and execute individualized care plans, resulting in improved patient outcomes
Registered Nurse at Upmc Western Psychiatric Clinic (2019-01-01 to 2020-09-01)
- Delivered compassionate and evidence-based psychiatric nursing care to a diverse patient population
- Contributed to the development of innovative treatment protocols, leading to a 15% reduction in patient readmission rates
Registered Nurse at Western PA School for Blind Children (2008-09-01 to 2017-12-01)
- Provided specialized nursing care to students with visual impairments, ensuring a safe and supportive learning environment
- Collaborated with educators and therapists to develop and implement customized care plans, resulting in improved quality of life for students
Academic Background
- Bachelor of Science in Nursing, University of Pittsburgh (2008)
Areas of Expertise
- Patient enrollment and onboarding
- Healthcare administration and operations
- Nursing care and patient management
- Process improvement and workflow optimization
- Team leadership and staff development
Professional Impact
- Recognized for driving a 20% increase in enrollment efficiency and a 15% improvement in customer satisfaction scores at Ophelia Health
- Contributed to the development of innovative psychiatric nursing protocols, leading to a 15% reduction in patient readmission rates
- Demonstrated a commitment to providing specialized nursing care to students with visual impairments, resulting in improved quality of life
Conclusion
With his extensive experience in healthcare and a proven track record of driving process improvements and team development, Peter Larussa is well-positioned to continue making a meaningful impact in his role as Manager of the Enrollment Team at Ophelia Health. His dedication to enhancing patient access and improving healthcare outcomes aligns seamlessly with Ophelia Health's mission, making him a valuable asset to the organization.