Professional Overview
Peter Pereira is a seasoned technical support specialist with a strong background in the scientific industry, currently serving as a Regional Technical Support Specialist LPD at Thermo Fisher Scientific in Kuala Lumpur, Malaysia. His key expertise areas include technical support, service sales, and training management, with a focus on the life sciences and diagnostics industries.
Experience Summary
Current Role
As a Regional Technical Support Specialist LPD at Thermo Fisher Scientific, Peter's current position involves providing technical support and training to customers and internal stakeholders. His key responsibilities include resolving complex technical issues, conducting product training sessions, and collaborating with cross-functional teams to drive business growth. Notably, he has been in this role since January 2024, and his achievements include enhancing customer satisfaction and driving revenue growth through effective technical support.
Career Progression
Peter's career trajectory showcases his growth from a Service Manager at Fisher Scientific to his current role at Thermo Fisher Scientific. Notable previous roles include Service Sales Manager at Thermo Fisher Scientific, Technical Support and Training Manager at BD, and Service Manager at BD and Fisher Scientific. His career progression is marked by increased responsibilities, expanded geographical scopes, and a deepening expertise in technical support and service sales.
Academic Background
Peter holds a Master's degree in Electronics and Control Systems from Liverpool John Moores University, which has provided a solid foundation for his technical competencies. This academic background, combined with his professional experience, positions him as a knowledgeable and skilled professional in his field.
Areas of Expertise
Peter's areas of expertise include:
- Industry-specific skills in life sciences and diagnostics
- Technical competencies in electronics, control systems, and product training
- Leadership and management capabilities, with experience in managing teams and driving business growth
Professional Impact
While specific projects or initiatives are not detailed, Peter's career is marked by contributions to the growth and success of his employers through his technical support, service sales, and training management roles. His measurable achievements include driving revenue growth and enhancing customer satisfaction in his current and previous roles.
Conclusion
Peter Pereira's professional trajectory is characterized by a steady growth in responsibilities, expertise, and contributions to the scientific industry. Currently focused on delivering exceptional technical support and training as a Regional Technical Support Specialist LPD at Thermo Fisher Scientific, Peter's value proposition lies in his unique blend of technical knowledge, industry experience, and leadership capabilities, making him a valuable asset to his organization and the industry at large.
