Professional Overview

Petrina Frankham is a dedicated Reservations Coordinator with a strong background in the hospitality and travel industries. Her current role and responsibilities involve coordinating reservations, while her key expertise areas include customer service, travel management, and team coordination.

Experience Summary

Current Role

Petrina Frankham is currently working as a Reservations Coordinator at The Wests Group Australia, where she has been responsible for managing reservations since February 2025. Her key responsibilities include coordinating bookings, handling customer inquiries, and ensuring a seamless guest experience.

Career Progression

Petrina's career progression showcases her growth from various roles, including Guest Service Agent at Château Élan at The Vintage, International Travel Consultant at MTA - Mobile Travel Agents, and Project Officer at Queensland Centre for Domestic and Family Violence Research. These roles have equipped her with a unique blend of customer service, travel management, and project coordination skills.

Areas of Expertise

Petrina's areas of expertise include:
Industry-specific skills: hospitality, travel management, and customer service
Technical competencies: reservation management, travel planning, and project coordination
* Leadership and management capabilities: team coordination, project support, and guest service management

Professional Impact

Although specific metrics are not available, Petrina's experience in the hospitality and travel industries has likely contributed to improved customer satisfaction, increased efficiency in reservation management, and enhanced team performance.

Conclusion

Petrina Frankham's professional trajectory demonstrates her commitment to the hospitality and travel industries, with a focus on delivering exceptional customer experiences. Her current role as a Reservations Coordinator at The Wests Group Australia is a testament to her skills and dedication. As a professional, Petrina offers a unique blend of industry expertise, technical competencies, and leadership capabilities, making her a valuable asset to any organization.