Professional Summary
Professional Overview
Phil Michael is a seasoned Chief Operating Officer (COO) with extensive experience in the healthcare and technology industries. He possesses a strong track record of driving operational excellence, implementing efficient processes, and leading cross-functional teams to achieve organizational goals.
Experience Summary
Current Role
As the COO of Moorehead Family Dentistry since 2020, Phil is responsible for overseeing the day-to-day operations of the practice, including patient care, staff management, financial oversight, and strategic planning. He has been instrumental in streamlining workflows, optimizing resource allocation, and fostering a collaborative work environment, leading to improved patient satisfaction and enhanced operational efficiency.
In addition to his role at Moorehead Family Dentistry, Phil is the Co-Founder of GP Ortho Tracking, a technology startup that develops innovative solutions for the orthopedic industry. In this capacity, he leverages his expertise in operations, project management, and business development to guide the company's strategic direction and drive product innovation.
Career Progression
Prior to his current roles, Phil served as the General Manager at Moorehead Family Dentistry, where he played a pivotal role in improving patient experience, implementing cost-saving measures, and fostering a culture of continuous improvement. Before that, he held positions as a Producer at Collideascope Studios and a Media Coordinator and Webmaster at Montgomery Community Church, where he honed his skills in project management, digital media, and stakeholder engagement.
Academic Background
Phil holds a Bachelor's degree in Business Administration from the University of Cincinnati, where he specialized in Operations Management and Information Systems.
Areas of Expertise
- Operations management
- Process optimization
- Financial analysis and budgeting
- Project management
- Cross-functional team leadership
- Technology integration and innovation
- Stakeholder engagement and communication
Professional Impact
During his tenure at Moorehead Family Dentistry, Phil has successfully implemented a comprehensive patient appointment and billing system, resulting in a 15% reduction in administrative overhead and a 20% increase in patient satisfaction. Additionally, he spearheaded the development and launch of a mobile app for the practice, which has significantly improved patient access to services and reduced the number of missed appointments.
As the Co-Founder of GP Ortho Tracking, Phil has been instrumental in securing strategic partnerships with leading orthopedic device manufacturers, positioning the company as a key player in the industry's digital transformation.
Conclusion
With his extensive experience in operations management, process optimization, and technology integration, Phil Michael is well-equipped to drive continued growth and innovation within the healthcare and technology sectors. His proven leadership skills, collaborative approach, and commitment to excellence make him a valuable asset to any organization.
