Phil Norman

Executive Vice President - People

Professional Overview
Phil Norman is an accomplished human resources executive with over 30 years of experience in the hospitality industry. As the Executive Vice President - People at Twenty Four Seven Hotels, he is responsible for leading the company's global human capital strategy, overseeing talent management, organizational development, and employee engagement initiatives.

Experience Summary

Current Role
As the Executive Vice President - People at Twenty Four Seven Hotels, Phil is instrumental in driving the company's people-centric approach. He is responsible for aligning the organization's human resources strategies with its overall business objectives, ensuring the recruitment, development, and retention of top talent. Under his leadership, Twenty Four Seven Hotels has achieved significant improvements in employee satisfaction, productivity, and retention.

Career Progression
Prior to his current role, Phil held various human resources leadership positions within the hospitality industry, including Chief Human Resources Officer at Canyon Ranch, Corporate Human Resources Director at Canyon Ranch, and Human Resources Director at several renowned hotel and resort properties, such as The Homestead, Arizona Biltmore Resort & Spa, and Doubletree Hotels. Throughout his career, Phil has demonstrated a track record of driving organizational transformation, implementing best-in-class HR practices, and fostering a positive and inclusive work culture.

Academic Background
Phil holds a Bachelor's degree in Business Administration from the University of Arizona, with a specialization in Human Resources Management. He is also a certified Senior Professional in Human Resources (SPHR) and has completed various leadership development programs throughout his career.

Areas of Expertise

• Strategic human resources management

• Talent acquisition and retention

• Employee engagement and organizational development

• Compensation and benefits administration

• Compliance and risk management

• Hospitality industry expertise

Professional Impact
During his tenure at Canyon Ranch, Phil implemented a comprehensive talent management program that resulted in a 25% increase in employee retention and a 15% improvement in customer satisfaction scores. He has also been recognized for his contributions to the hospitality industry, having served on industry advisory boards and presented at numerous professional conferences.

Conclusion
With his extensive experience, strategic mindset, and proven track record of success, Phil Norman is a respected human resources leader in the hospitality industry. In his current role at Twenty Four Seven Hotels, he is poised to drive the company's people-centric initiatives and contribute to its continued growth and success.