Professional Summary
Professional Overview
Philip Mason is an accomplished sales and customer service leader with extensive experience driving growth and optimizing operational efficiency across a range of industries. As the Director of Inside Sales at Capture Higher Ed, he leverages his expertise in strategic account management, consultative selling, and team development to deliver exceptional results.
Experience Summary
Current Role
As the Director of Inside Sales at Capture Higher Ed, Philip is responsible for leading a team of inside sales professionals to achieve ambitious revenue targets. He develops and implements sales strategies, provides coaching and mentorship to his team, and fosters a culture of innovation and continuous improvement. Under his leadership, the inside sales team has consistently exceeded sales quotas and delivered superior customer experiences.
Career Progression
Prior to his current role, Philip held various sales and customer service positions, including Regional Sales Manager at Parchment Inc., Client Services Manager at System Concepts, and Account Manager at Telgian Corporation. In these roles, he demonstrated a strong ability to build and maintain long-term relationships with clients, drive revenue growth, and optimize operational efficiency. Additionally, he served as a Veterans Advocate lead at Vantage Mobility International, where he applied his deep understanding of the unique needs of military personnel and veterans to deliver tailored solutions.
Academic Background
Philip holds a Bachelor's degree in Business Administration from the University of Kentucky, where he graduated with distinction.
Areas of Expertise
- Strategic account management
- Consultative selling and solution development
- Team leadership and coaching
- Customer service and client relationship building
- Data analysis and performance optimization
- Veterans and military personnel advocacy
Professional Impact
Throughout his career, Philip has consistently delivered measurable results for his employers. As a Regional Sales Manager at Parchment Inc., he exceeded annual revenue targets by 15% and improved customer retention rates by 20%. As a Client Services Manager at System Concepts, he led a team that achieved a 98% customer satisfaction rating, and in his role as a Veterans Advocate lead at Vantage Mobility International, he developed and implemented a successful program that provided tailored mobility solutions to military personnel and veterans.
Conclusion
With a proven track record of success in sales, customer service, and team leadership, Philip Mason is poised to continue driving growth and innovation as the Director of Inside Sales at Capture Higher Ed. His dedication to excellence, strategic mindset, and strong interpersonal skills make him a valuable asset to any organization.
