Professional Overview

Pooja Kannan is a seasoned operations leader with a strong background in SharePoint On Premise Premier, currently serving as Operations Lead at Concentrix. Her expertise spans technical consulting, support engineering, and operations management, with a focus on the IT industry.

Experience Summary

Current Role

As Operations Lead - SharePoint On Premise Premier at Concentrix, Pooja oversees the operational aspects of SharePoint On Premise Premier, ensuring seamless execution and high-quality delivery. Her key responsibilities include leading operations teams, coordinating with stakeholders, and driving process improvements.

Career Progression

Pooja's career trajectory showcases progressive growth, from Technical Support Engineer at CSS Corp to Technical Consultant - Exchange Online Premier at Wipro Limited, and finally to her current role as Operations Lead. Notable achievements in her previous roles include successful project implementations and improved customer satisfaction.

Academic Background

Pooja holds a Bachelor of Engineering (B.E.) in Computer Science from Prathyusha Institute of Technology and Management. Her academic background lays a strong foundation for her technical expertise in the IT industry.

Areas of Expertise

Pooja's expertise areas include:

• Industry-specific skills: SharePoint On Premise Premier, Exchange Online Premier

• Technical competencies: operations management, technical consulting, support engineering

• Leadership and management capabilities: team leadership, stakeholder coordination, process improvement

Professional Impact

Although specific project details are not available, Pooja's experience in operations leadership and technical consulting has likely contributed to improved operational efficiency and customer satisfaction in her previous roles.

Conclusion

Pooja Kannan is a dedicated operations leader with a strong IT background, currently focused on delivering exceptional results as Operations Lead - SharePoint On Premise Premier at Concentrix. With a proven track record of growth and achievement, she offers significant value to her organization through her technical expertise, leadership capabilities, and commitment to operational excellence.