Prabjot Jaaj

Chief Product & Technology Officer

Professional Overview
Prabjot Jaaj is a seasoned technology and product leader with over 20 years of experience driving innovation and business impact across the tech industry. As the Chief Product & Technology Officer at ZeroCater, he is responsible for overseeing the company's product strategy, engineering, and customer experience to deliver best-in-class solutions that empower businesses to elevate their workplace dining experiences.

Experience Summary

Current Role
As the Chief Product & Technology Officer at ZeroCater, Prabjot leads a talented team of product managers, designers, and engineers to define the company's product roadmap, drive new feature development, and enhance the overall user experience. Under his leadership, ZeroCater has expanded its suite of workplace catering and hospitality services, resulting in double-digit growth in customer adoption and revenue.

Career Progression
Prior to his current role, Prabjot served as the Vice President of Product, Engineering and Customer Experience at ZeroCater, where he spearheaded the integration of new technologies and data-driven insights to optimize the company's operations and improve customer satisfaction. Before joining ZeroCater, he held senior leadership positions at prominent tech companies, including Vice President of Product & Engineering at ZeroCater, Management Consultant at NetAffix LLC, and Senior Director of Business Operations and Monetization at Yahoo.

Academic Background
Prabjot holds a Master's degree in Computer Science from the University of California, Berkeley, and a Bachelor's degree in Electrical Engineering from the Indian Institute of Technology, Kanpur.

Areas of Expertise

• Product strategy and roadmap development

• Technical leadership and team management

• Enterprise software and platform architecture

• Data-driven decision making and business intelligence

• Marketplace optimization and customer experience design

Professional Impact
During his tenure at ZeroCater, Prabjot has led the development and launch of several innovative product features, including an AI-powered meal recommendation engine and a centralized catering management platform. These initiatives have contributed to a 25% increase in customer retention and a 35% improvement in operational efficiency.

Conclusion
Prabjot Jaaj is a transformative tech leader with a proven track record of driving product innovation, enhancing customer experiences, and delivering sustainable business growth. With his deep expertise in product management, engineering, and data analytics, he is well-positioned to continue propelling ZeroCater's success and solidifying its position as a leading provider of workplace dining solutions.