Prachi Mittal

CRM Executive | New Delhi, Delhi, India

Professional Overview

Prachi Mittal is a talented CRM Executive with a diverse background in marketing, content creation, and human resources. She currently applies her expertise to drive customer engagement and manage client relationships at Novatr (previously Oneistox), a leading technology company.

Experience Summary

Current Role

As the CRM Executive at Novatr, Prachi is responsible for developing and implementing effective customer relationship management strategies. She works closely with cross-functional teams to identify and address customer needs, while also streamlining communication channels and data analysis processes to enhance overall client satisfaction.

Career Progression

Prior to her current role, Prachi gained valuable experience as a Marketing Specialist, Associate, and Intern at AdPushup, a renowned digital advertising platform. During her tenure, she contributed to the execution of successful marketing campaigns, content creation, and lead generation initiatives. She also held positions as a Marketing Campaign Executive at aNumak & Company and a Content Writer at Samagra Foundation, further honing her skills in digital marketing and content strategy.

Prachi's versatility is further showcased by her previous experience as the Head of Human Resources at Green Pencil Foundation, where she played a pivotal role in talent management and organizational development.

Academic Background

Prachi holds a Bachelor's degree in Business Administration, which has provided her with a strong foundation in business principles and strategic decision-making.

Areas of Expertise

• Customer Relationship Management (CRM)

• Digital Marketing and Campaign Execution

• Content Creation and Optimization

• Stakeholder Engagement and Client Relationship Building

• Data Analysis and Reporting

• Talent Management and HR Practices

Professional Impact

Throughout her career, Prachi has demonstrated a track record of driving measurable results. As a Marketing Specialist at AdPushup, she spearheaded the development and implementation of digital marketing campaigns that achieved significant improvements in lead generation, website traffic, and client engagement. Her ability to analyze data and provide data-driven insights has been instrumental in optimizing marketing strategies and enhancing customer experiences.

Conclusion

With her diverse experience, strong analytical skills, and a passion for delivering exceptional customer service, Prachi Mittal is well-positioned to continue her professional growth and make a lasting impact in the technology and marketing industries.