Pramod Rao
Professional Role
Pramod Rao is the Co-Founder and Chief Executive Officer (CEO) of Threado, a technology startup that specializes in AI-powered solutions designed to enhance customer service efficiency. In his current position, Rao is leading the initiative to integrate AI into customer-facing operations, significantly enhancing agent productivity by two to three times, as reported on his [LinkedIn profile](https://in.linkedin.com/in/prao24).
Professional Background
Before establishing Threado in August 2020, Pramod Rao served as the Vice President of Marketing at Zomato, a leading global food services company. During his tenure at Zomato, he was instrumental in setting up and scaling operations across multiple markets. Additionally, he worked as an associate at Bain & Company, where he gained substantial experience in strategic marketing and business growth.
Educational Background
Pramod Rao holds a Bachelor’s degree in Technology (B.Tech) in Electrical Engineering from the prestigious Indian Institute of Technology (IIT), Kharagpur.
Professional Focus and Initiatives
Under his leadership, Threado has launched several innovative solutions, such as the AI-powered support assistant and Zendesk integration, which are designed to deliver fast customer resolutions and improve overall client satisfaction. Notably, Threado announced these advancements via [Pramod Rao's LinkedIn posts](https://www.linkedin.com/posts/prao24_an-honest-ai-chatbot-feature-launch-video-activity-7249428468541612035-97iv) and [Product Hunt](https://www.linkedin.com/posts/prao24_introducing-threado-30-for-our-last-activity-7216335967299756032-fh4e). The company's focus on radical transparency has also been a strategic theme in its product launches and social media communications.
Location and Networking
Based in Bengaluru, Pramod Rao is actively engaged in community building and professional networking, amassing over 500 connections on LinkedIn. His social media presence emphasizes leadership insights and is oriented towards fostering innovation in AI-driven customer service solutions.
Key Reports and Collaborators
In his role as CEO, Pramod Rao oversees a team that includes notable positions such as Sharath Kuruganty (Head of Community), Maithreye Murali Reddy (Marketing Lead), and Akshat Dhabi (Product Manager), highlighting a robust team structure that supports Threado's strategic objectives in the industry.
This comprehensive understanding of Pramod Rao's professional profile provides valuable insights into his leadership, ongoing projects, and strategic vision at Threado, serving as an essential reference point for contextual interactions and business development related to AI solutions in customer engagement.
