PS

Prasun Sarkar

Professional Summary



Professional Overview


Prasun Sarkar is a seasoned Senior Solutions Architect with over 8 years of experience in the IT industry. He specializes in designing and implementing complex enterprise-level solutions, with a strong focus on ServiceNow platform development and integration. Prasun's expertise spans across various industry verticals, including financial services, healthcare, and manufacturing.

Experience Summary



Current Role


Prasun currently serves as a Senior Solutions Architect at Tata Consultancy Services, where he is responsible for leading the design and delivery of innovative technology solutions for the company's clients. In this role, he collaborates closely with cross-functional teams to understand business requirements, architect scalable and secure solutions, and ensure seamless implementation and integration.

Career Progression


Prior to his current role, Prasun held the position of Solutions Architect at Tata Consultancy Services, where he was instrumental in driving the adoption of ServiceNow within the organization. He played a key role in modernizing legacy systems and automating business processes, resulting in significant improvements in operational efficiency and cost savings for the company's clients.

Before that, Prasun served as a ServiceNow Technical Architect, where he leveraged his deep technical expertise to design and build custom applications on the ServiceNow platform. He spearheaded the implementation of enterprise-wide service management solutions, leading to enhanced user experience and improved service delivery.

Academic Background


Prasun holds a Bachelor of Technology (B.Tech.) degree in Computer Science and Engineering from the University of Calcutta. He has demonstrated a strong academic record, consistently maintaining a high grade point average throughout his studies.

Areas of Expertise


  • Enterprise solution architecture and design

  • ServiceNow platform development and integration

  • Business process automation and optimization

  • Cross-functional collaboration and stakeholder management

  • Project management and delivery excellence


Professional Impact


Prasun has a proven track record of delivering impactful technology solutions that drive business transformation. Some of his notable achievements include:

  • Designed and implemented a custom ServiceNow-based enterprise service management solution for a leading financial services organization, resulting in a 30% reduction in service delivery time and a 25% increase in customer satisfaction.

  • Led the integration of ServiceNow with various legacy systems for a large healthcare provider, enabling seamless data exchange and streamlining clinical workflows, leading to a 20% improvement in operational efficiency.

  • Spearheaded the development of a predictive maintenance solution for a manufacturing client, leveraging IoT and machine learning technologies, which resulted in a 15% reduction in unplanned downtime and a 12% increase in asset utilization.


Conclusion


Prasun Sarkar is a highly skilled and versatile Senior Solutions Architect with a demonstrated ability to drive digital transformation and deliver innovative technology solutions. His deep technical expertise, coupled with his strong business acumen and collaborative approach, make him a valuable asset to Tata Consultancy Services and its clients.