Professional Overview

Prem Paturi is a seasoned Operations Manager with a strong background in IT service management, currently based in Secunderabad, India. His key expertise areas include operations management, service desk analytics, and technical consulting, with a focus on the IT and finance industries.

Experience Summary

Current Role

Prem Paturi currently serves as an Operations Manager at Wipro, a position he has held since July 2023. His key responsibilities include overseeing daily operations, managing service desks, and ensuring seamless IT service delivery. Although specific achievements in this current role are not available, his experience in similar positions indicates a strong capability in managing operations and enhancing service efficiency.

Career Progression

Prem's career progression is marked by notable roles in the IT sector. Previously, he worked at HSBC as a Senior Service Desk Analyst from June 2022 to July 2023 and as a Service Desk Analyst from January 2021 to May 2022. Before HSBC, he was a Senior Application Support Engineer at Nexgen IOT Solutions from January 2019 to December 2020. Earlier in his career, he held technical consultant positions at Vigility Technologies Private Limited and Vichi IT Solutions (P) Ltd. These roles demonstrate his growth from technical support to managerial positions, showcasing his versatility and adaptability in the industry.

Academic Background

Prem Paturi completed his education at Jawaharlal Nehru Technological University from 2012 to 2015. Although the specific degree is not mentioned, this academic background lays the foundation for his technical and managerial skills.

Areas of Expertise

Prem's areas of expertise include:

• Industry-specific skills: IT service management, operations management

• Technical competencies: Service desk analysis, application support

• Leadership and management capabilities: Team management, operational oversight

Professional Impact

While specific projects or initiatives are not detailed, Prem's progression and the roles he has held indicate a significant impact on the operational efficiency and service delivery of the organizations he has worked with.

Conclusion

In conclusion, Prem Paturi's professional trajectory is characterized by steady growth and increasing responsibility in the IT sector. Currently focused on operations management at Wipro, his value proposition lies in his technical expertise, managerial capabilities, and experience in enhancing operational efficiencies. As he continues in his current role, his contributions are expected to further impact the industry through improved service delivery and operational excellence.