Prerna Iyer

Senior Manager

Prerna Iyer is a seasoned professional with a strong background in the financial services industry. As a Senior Manager at Buddy Loan, she leverages her expertise in financial operations, client relationship management, and strategic planning to drive organizational growth and success.

Professional Overview

Prerna's current role at Buddy Loan involves overseeing the day-to-day operations of the company's loan management division, ensuring efficient and compliant processing of loan applications. She also plays a pivotal role in developing and implementing strategic initiatives to enhance the company's market presence and customer satisfaction.

Experience Summary

Current Role

As Senior Manager at Buddy Loan, Prerna is responsible for:

• Supervising a team of Assistant Managers and Loan Executives to ensure seamless loan processing and customer service

• Analyzing market trends and client feedback to identify opportunities for process improvements and product enhancements

• Collaborating with cross-functional teams to develop and execute strategies for expanding the company's loan portfolio and customer base

• Implementing robust risk management and compliance frameworks to ensure regulatory adherence and mitigate financial risks

Under Prerna's leadership, the loan management division has achieved a 15% increase in loan disbursement and a 20% improvement in customer satisfaction ratings.

Career Progression

Prior to her current role, Prerna served as an Assistant Manager at Buddy Loan, where she demonstrated her ability to optimize operational efficiency and drive process improvements. She also gained valuable experience in the advertising industry as an Assist Manager - Ad Sales at Valueleaf Services (India) Pvt. Ltd.

Prerna's early career journey includes roles as a Volunteer at YOUTHONTHEMOVE NGO, a social media marketer at Salsa Classes by Aishwarya Krishnan, and a Project Coordinator and Human Resources Executive at CMM Languages & Web Services. These diverse experiences have equipped her with a well-rounded skill set and a deep understanding of various aspects of business operations.

Academic Background

Prerna holds a Bachelor's degree in Commerce from the University of Mumbai, where she graduated with distinction. Her academic achievements and strong foundation in finance and business principles have been instrumental in shaping her professional trajectory.

Areas of Expertise

• Loan processing and portfolio management

• Financial operations and risk mitigation

• Client relationship management and customer service

• Strategic planning and implementation

• Team leadership and performance optimization

Professional Impact

Throughout her career, Prerna has demonstrated a strong commitment to her work and a desire to make a meaningful impact. She has spearheaded several initiatives that have contributed to the growth and success of the organizations she has worked with, including:

• Streamlining the loan application and approval process at Buddy Loan, resulting in a 25% reduction in processing time

• Implementing a customer feedback system that led to a 20% increase in customer satisfaction ratings

• Developing and executing a targeted marketing campaign that drove a 15% increase in loan disbursement

Conclusion

Prerna Iyer is a highly skilled and versatile professional who has consistently delivered exceptional results throughout her career. Her deep industry knowledge, strategic mindset, and strong leadership abilities make her a valuable asset to the Buddy Loan team. As she continues to navigate her career path, Prerna is poised to make further contributions to the financial services industry and drive continued growth and success for the organizations she serves.