Priya Kc

Operations Data Analyst
Melbourne, Victoria, Australia

Professional Overview

Priya Kc is an experienced Operations Data Analyst with a proven track record of driving data-driven insights and optimizations for leading organizations. With expertise spanning data analysis, business intelligence, and project management, she leverages her technical skills and industry knowledge to support operational excellence and strategic decision-making.

Experience Summary

Current Role

Operations Data Analyst, Kmart Australia Limited (2024-02-01 to Present)

• Analyzes complex operational data to identify optimization opportunities, improve efficiency, and enhance customer experience

• Develops custom reporting dashboards and visualizations to provide stakeholders with real-time, actionable insights

• Collaborates cross-functionally to implement data-driven process improvements, resulting in measurable cost savings and productivity gains

• Serves as a subject matter expert, providing technical guidance and training to team members on data analysis tools and techniques

Career Progression

Data Analytics Manager, Mobile Premier League (MPL) (2020-10-01 to 2022-02-01)

• Transformed the company's data reporting and analysis capabilities, implementing advanced data models and visualizations

• Led a team of data analysts to drive data-driven decision-making, resulting in a 25% increase in operational efficiency

• Spearheaded the development and deployment of a self-service business intelligence platform, empowering cross-functional stakeholders

Senior Business Analyst, Ola (2019-08-01 to 2020-06-01)

• Conducted in-depth analyses of customer behavior, market trends, and operational KPIs to inform strategic business decisions

• Collaborated with cross-functional teams to design and implement new data-driven processes, leading to a 15% reduction in customer churn

Senior Consultant, bigbasket.com (2017-04-01 to 2019-07-01)

• Played a key role in the implementation of a new enterprise resource planning (ERP) system, streamlining operations and improving data visibility

• Developed and delivered training programs to enable end-users to effectively leverage the new system

Academic Background

Priya holds a Bachelor of Commerce (B.Com.) degree with a specialization in Business Analytics from the University of Melbourne, where she graduated with Distinction.

Areas of Expertise

• Data analysis and business intelligence

• Process optimization and operational efficiency

• Project management and cross-functional collaboration

• Data visualization and dashboard development

• Statistical modeling and predictive analytics

• Stakeholder management and communication

Professional Impact

• Pioneered the development of a custom data reporting platform that provided real-time insights, leading to a 20% improvement in operational decision-making

• Spearheaded the implementation of a new inventory management system, resulting in a 12% reduction in stock-outs and a 5% increase in customer satisfaction

• Recognized as a subject matter expert, regularly invited to speak at industry events and conferences on the topic of data-driven operational optimization

Conclusion

Priya Kc is a versatile and results-oriented Operations Data Analyst with a proven track record of driving data-driven insights and operational improvements for leading organizations. Her strong technical skills, industry expertise, and collaborative approach make her a valuable asset in optimizing business processes and enhancing overall operational performance.