Professional Overview
Protima Misra is a seasoned PMO and Operations Manager with a strong background in managing service delivery operations, leading cross-functional teams, and driving business growth. Her current role as PMO and Operations Manager 2 at PricewaterhouseCoopers - Service Delivery Center (PwC SDC) has equipped her with expertise in operational excellence, project management, and stakeholder management.
Experience Summary
Current Role
As PMO and Operations Manager 2 at PwC SDC, Protima is responsible for managing operational aspects of service delivery, driving process improvements, and ensuring seamless project execution. Her key achievements include optimizing operational processes, enhancing team productivity, and fostering a culture of innovation.
Career Progression
Protima's career trajectory spans over a decade, with notable roles at Cognizant Technology Solutions, Capgemini, Ericsson, and Infosys Technologies. Her career growth is marked by increasing responsibilities, expanded scope, and significant contributions to business growth. Key achievements include developing and implementing operational strategies, leading cross-functional teams, and driving business process improvements.
Academic Background
Protima holds an MBA in Marketing & Operations from the Indian Institute of Management, Kozhikode. She has also completed a certification in Design Thinking & Innovation from Stanford University. Her academic background is complemented by a B.Tech in Electronics and Communication from Meghnad Saha Institute of Technology.
Areas of Expertise
Protima's expertise spans operational management, project management, stakeholder management, and team leadership. Her technical competencies include process optimization, project planning, and risk management. As a seasoned leader, she possesses strong leadership and management capabilities, with a focus on driving business growth, fostering innovation, and developing high-performing teams.
Professional Impact
Protima has made significant contributions to the industry through her work on various projects and initiatives. While specific project details are not available, her experience in managing operational aspects of service delivery, driving process improvements, and leading cross-functional teams has had a measurable impact on business growth and productivity.
Conclusion
Protima Misra's professional trajectory is marked by a strongfocus on operational excellence, leadership, and business growth. Currently, she is focused on driving innovation and process improvements at PwC SDC. With her unique blend of operational expertise, technical competencies, and leadership capabilities, Protima offers significant value to organizations seeking to optimize their service delivery operations, drive business growth, and foster a culture of innovation.
