Puja Chadha

Professional Summary

Professional Overview
Puja Chadha is an experienced Information Services Manager with a proven track record of driving digital transformation and technology-driven business initiatives. With over 15 years of industry experience, she has developed a strong expertise in information systems, project management, and strategic technology planning.

Experience Summary

Current Role
As the Manager of Information Services at TELUS, Puja is responsible for overseeing the company's information technology infrastructure, data management, and digital service delivery. In this role, she leads a team of IT professionals in developing and implementing innovative technology solutions to enhance operational efficiency, improve customer experience, and support the organization's overall strategic objectives. Puja has been instrumental in spearheading several high-impact projects, including the deployment of a cloud-based enterprise resource planning (ERP) system and the implementation of a robust cybersecurity framework to protect the company's sensitive data and assets.

Career Progression
Prior to her current role, Puja served as a Business Systems Analyst at TELUS, where she collaborated with cross-functional teams to analyze business requirements, design system architectures, and deliver user-centric technology solutions. Her ability to bridge the gap between business and IT has been a key driver of her professional growth, enabling her to take on increasingly complex and strategic responsibilities within the organization.

Academic Background
Puja holds a Bachelor of Science degree in Computer Science from the University of British Columbia, where she graduated with distinction. She has also completed various professional development courses and certifications in areas such as project management, data analytics, and IT governance.

Areas of Expertise

• Information systems management

• Digital transformation and technology strategy

• Project management and change leadership

• Data analytics and business intelligence

• Cybersecurity and risk management

• Stakeholder engagement and cross-functional collaboration

Professional Impact
Under Puja's leadership, the Information Services team at TELUS has consistently delivered high-quality, innovative technology solutions that have positively impacted the organization's operational efficiency, customer satisfaction, and overall competitive positioning. Her strategic vision and technical expertise have been instrumental in driving the company's digital transformation agenda, resulting in measurable improvements in productivity, cost savings, and process optimization.

Conclusion
With her exceptional technical acumen, strong leadership abilities, and deep understanding of the telecommunications industry, Puja Chadha is poised to continue making significant contributions to TELUS's success. Her commitment to driving digital innovation and leveraging technology to create business value positions her as a valuable asset in the ever-evolving information services landscape.