Puja Priya

Senior Manager, ICICI Lombard

Professional Overview

Puja Priya is a seasoned professional with over 8 years of diverse experience in the insurance and healthcare industries. As a Senior Manager at ICICI Lombard, she leverages her expertise to drive strategic initiatives and optimize operational efficiency within the organization.

Experience Summary

Current Role

As a Senior Manager at ICICI Lombard, Puja is responsible for overseeing a team of claims analysts and ensuring the timely and accurate processing of insurance claims. She has played a pivotal role in streamlining the claims management process, resulting in improved customer satisfaction and reduced turnaround times. Puja's strong analytical abilities and problem-solving skills have enabled her to identify and implement process improvements that have had a measurable impact on the company's bottom line.

Career Progression

Prior to her current role, Puja served as a Claims Analyst at Safeway Insurance TPA Pvt Ltd, where she gained valuable experience in the insurance industry. She also held a brief position as a General Dentist at Focus Dental Care Implant Center, demonstrating her versatility and adaptability. Puja's steady career progression and consistent track record of success have positioned her as a respected and trusted professional in her field.

Academic Background

Puja holds a Bachelor's degree in Dental Surgery, which provided her with a solid foundation in the healthcare industry. Her academic achievements and commitment to continuous learning have been instrumental in shaping her professional development.

Areas of Expertise

Puja's expertise spans a range of areas, including claims management, process optimization, data analysis, and team leadership. She is adept at identifying and addressing operational inefficiencies, leveraging her strong analytical skills to drive data-driven decision-making. Puja's ability to effectively communicate with cross-functional teams and her collaborative approach have further enhanced her impact within the organization.

Professional Impact

Throughout her career, Puja has made significant contributions to the organizations she has been a part of. At ICICI Lombard, she has been instrumental in implementing innovative solutions that have resulted in improved customer satisfaction and increased operational efficiency. Puja's commitment to excellence and her drive to continually enhance her skills have been recognized by her peers and superiors alike.

Conclusion

Puja Priya's diverse background, strong technical expertise, and exceptional leadership skills make her a valuable asset to ICICI Lombard. As she continues to progress in her career, Puja remains focused on driving sustainable growth and contributing to the success of the organization.