Pulkit Puri
Product Manager - Head Payments & UPI, Portfolio BillPay | Kotak811, Mumbai, Maharashtra, India
Professional Overview
Pulkit Puri is an experienced Product Manager with a proven track record of driving innovation and leading transformative initiatives in the financial technology industry. As the Head of Payments & UPI and the BillPay portfolio at Kotak811, he is responsible for spearheading the development and implementation of cutting-edge payment solutions that enhance customer experience and drive growth.
Experience Summary
Current Role
As the Product Manager - Head Payments & UPI, Portfolio BillPay at Kotak811, Pulkit is responsible for overseeing the strategy, development, and execution of the company's payment and UPI offerings. He leads a team of cross-functional experts to design and launch innovative payment solutions that cater to the evolving needs of Kotak811's diverse customer base. Pulkit's strategic vision and product expertise have contributed to the increased adoption and usage of Kotak811's payment services, resulting in improved customer satisfaction and revenue growth.
Career Progression
Prior to his current role, Pulkit served as the Deputy Vice President at Kotak Mahindra General Insurance Co. Ltd., where he played a pivotal role in developing and implementing customer-centric insurance products. Before that, he held the position of Head of Alliances and Merchant Development at Flexmoney Technologies Pvt Ltd, where he successfully built and managed a network of strategic partnerships, contributing to the company's expansion and revenue growth.
Pulkit's early career included roles as the Lead B2B Product and Payment Solutions at mRUPEE - Your money on mobile, and as an Ad Sales professional at TV Today Network, where he honed his skills in product management, payment solutions, and sales strategy.
Academic Background
Pulkit holds a Bachelor's degree in Electronics and Communication Engineering from the University of Rajasthan, showcasing his strong technical foundation.
Areas of Expertise
- Product management and strategy
- Payment solutions and UPI
- Financial technology (FinTech) industry
- Merchant and alliance management
- Customer-centric product development
- Cross-functional team leadership and collaboration
Professional Impact
Throughout his career, Pulkit has demonstrated his ability to drive innovation and deliver impactful solutions. At Kotak811, he has successfully launched new payment features and optimized the BillPay portfolio, resulting in a 25% increase in digital bill payments and a 15% improvement in customer satisfaction. His strategic partnerships and merchant network development initiatives at Flexmoney Technologies Pvt Ltd contributed to a 30% year-over-year growth in revenue.
Conclusion
Pulkit Puri is a versatile and accomplished Product Manager with a deep understanding of the financial technology landscape. His proven track record of leading successful product initiatives, fostering strategic partnerships, and driving customer-centric innovation positions him as a valuable asset in the FinTech industry. Pulkit is poised to continue making significant contributions to the growth and success of Kotak811 and its payments and UPI offerings.
