Professional Overview

Punit Manjhi is a dedicated professional based in New Delhi, Delhi, India, with a strong background in operations and customer service. His current role at Parcelhero encompasses a range of responsibilities, leveraging his expertise in logistics and customer-centric services.

Experience Summary

Current Role

Currently, Punit Manjhi serves at Parcelhero, where his primary focus is on enhancing operational efficiency and delivering high-quality customer experiences. Key responsibilities include managing day-to-day operations, ensuring customer satisfaction, and contributing to the development of strategic plans to improve service delivery.

Career Progression

Punit's career trajectory commenced with his role as a Customer Service Representative at Megapode Technologies Private Ltd., where he gained invaluable insights into customer needs and preferences. He then transitioned into an Operations Executive position at Parcelhero India Private Limited, marking a significant step in his career progression towards operational management and leadership.

Areas of Expertise

Punit Manjhi's areas of expertise include logistics management, customer service, operational planning, and team management. His technical competencies span data analysis, process improvement, and technology integration, with a strong emphasis on leveraging digital tools to enhance operational efficiency and customer engagement.

Professional Impact

Throughout his career, Punit has been instrumental in driving operational improvements and enhancing customer satisfaction levels. His ability to analyze complex operational challenges and devise effective solutions has contributed significantly to his professional impact.

Conclusion

Punit Manjhi's professional trajectory is characterized by a steady ascent through roles that demand strategic thinking, operational acumen, and a customer-centric approach. Currently focused on optimizing operational processes and elevating customer experiences, Punit embodies a value proposition that combines technical expertise with leadership capabilities, poised to make a lasting impact in his industry.