Professional Overview

Punya Jolly is a seasoned professional currently serving as the Wellbeing Operations Manager (APAC) at TikTok and an RCI Licensed Psychologist. Her key expertise areas include wellbeing operations, trust and safety, and mental health counseling, with a focus on the technology and education industries.

Experience Summary

Current Role

Punya Jolly is currently the Wellbeing Operations Manager (APAC) at TikTok, overseeing wellbeing operations across the APAC region. Her key responsibilities include managing wellbeing programs, ensuring compliance with safety standards, and collaborating with cross-functional teams to drive business growth. Notable achievements in this role include the successful implementation of wellbeing initiatives, resulting in improved employee satisfaction and retention.

Career Progression

Punya Jolly's career progression showcases her growth from a School Counselor at Delhi Public School Ghaziabad Society to her current role at TikTok. Notable previous roles include Deputy Manager (Google - Trust and Safety) at CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED, Mental Health Counselor at Samsung Electronics, and School Psychologist at Bharat National Public School. Key achievements and contributions throughout her career include the development and implementation of mental health programs, provision of guidance and counseling services to students and employees, and collaboration with teams to ensure safety and compliance.

Academic Background

Punya Jolly holds a Master of Arts in Psychology from Panjab University and an Advance Diploma in Childhood and Guidance Counselling from the National Institute Of Public Cooperation and Child Development. Her academic background has provided a strong foundation in psychology and counseling, enabling her to excel in her professional roles.

Areas of Expertise

Punya Jolly's areas of expertise include industry-specific skills such as trust and safety, mental health counseling, and wellbeing operations. She also possesses technical competencies in program management, team collaboration, and stakeholder engagement. Her leadership and management capabilities are evident in her ability to oversee regional operations, manage cross-functional teams, and drive business growth.

Professional Impact

Punya Jolly has made notable contributions to the technology and education industries through her work in wellbeing operations, trust and safety, and mental health counseling. Her measurable achievements include the successful implementation of wellbeing initiatives, resulting in improved employee satisfaction and retention.

Conclusion

Punya Jolly's professional trajectory showcases her growth and expertise in wellbeing operations, trust and safety, and mental health counseling. Her current focus on wellbeing operations in the APAC region positions her as a valuable asset to TikTok and the technology industry. With her strong academic background, industry-specific skills, and leadership capabilities, Punya Jolly is well-equipped to drive business growth, ensure compliance, and promote wellbeing in the organizations she serves.