Professional Overview
Qianyi Yee is a seasoned professional currently serving as a Claims and Operations Manager, leveraging expertise in claims management, operations, and legal affairs. With a strong focus on the insurance and financial services industries, Qianyi brings a unique blend of legal knowledge and operational acumen.
Experience Summary
Current Role
As the Claims and Operations Manager at Genpact since November 2022, Qianyi oversees claims processing, operational efficiency, and team management. Key responsibilities include developing and implementing process improvements, ensuring compliance with regulatory requirements, and driving team performance.
Career Progression
Qianyi's career spans multiple roles, including Provider Management Manager at CompuMed, Quality Assurance Manager at UTS Marketing Solutions, and Investigations Assistant Manager at CIMB. Earlier in their career, Qianyi held positions as a Legal Associate at several law firms, including S.L. Leong, Kartina & Partners and Shui-Tai Advocates & Solicitors, and as a Senior Claims Examiner at AXA Affin General Insurance.
Academic Background
Qianyi holds a Certificate of Legal Practice (CLP) from Brickfields Asia College, a Master of Science (MSc) in International Management and International Relations from Oxford Brookes University, and a Bachelor of Laws (LL.B.) from Oxford Brookes University.
Areas of Expertise
Qianyi's expertise areas include claims management, operational process improvement, legal and regulatory compliance, team management, and quality assurance.
Professional Impact
While specific project details are not available, Qianyi's experience in managing claims operations and ensuring regulatory compliance has likely contributed to improved efficiency and reduced risk in their organizations.
Conclusion
With a strong foundation in law and a proven track record in operations management, Qianyi Yee is a dedicated professional committed to driving excellence in claims and operations management. Currently focused on leading claims and operations at Genpact, Qianyi brings a unique value proposition as a seasoned leader with a blend of legal, operational, and managerial expertise.
