Raccine Malcolm

Community Professional and DEI Advocate

Professional Overview

Raccine Malcolm is a seasoned community professional and diversity, equity, and inclusion (DEI) advocate with a demonstrated track record of driving impactful initiatives across diverse industries. With a keen focus on fostering inclusive communities, Raccine leverages their expertise in community development, growth strategy, people operations, and communications to empower organizations and embolden underrepresented voices.

Experience Summary

Current Roles

Community, ZITADEL (2024-09-01 to Present)

• Spearheading the development and cultivation of ZITADEL's vibrant global community, ensuring seamless user experiences and fostering meaningful connections.

• Championing diversity, equity, and inclusion (DEI) efforts within the organization, leading initiatives that promote greater representation and belonging.

• Collaborating cross-functionally to drive community-centric strategies that support ZITADEL's overall business objectives and growth.

Member & Professional Speaker, Black Speakers Collection (2021-12-01 to Present)

• Sharing expertise and insights as a sought-after speaker, advocating for greater representation and visibility of Black professionals in the industry.

• Participating in panel discussions and events to amplify diverse perspectives and inspire marginalized communities.

Consultant & Advisor, Freelance (2020-02-01 to Present)

• Providing strategic advisory services to clients across various industries, with a focus on community development, DEI, people operations, and communications.

• Leveraging data-driven insights to design and implement tailored solutions that drive client success and social impact.

Career Progression

Prior to his current roles, Raccine held various leadership positions, including:

• Strategy, The ERG Movement (2024-08-01 to 2024-11-01)

• Operator | ERGs & Internal Communities + Communications, Everyspace (2023-12-01 to 2024-09-01)

• Chief Community & People Officer, Deskree (2023-08-01 to 2023-11-01)

• Chief Growth & People Officer, Deskree (2023-03-01 to 2023-08-01)

• Director of Growth & People, Deskree (2023-01-01 to 2023-04-01)

Raccine's diverse career journey has spanned roles in community management, DEI initiatives, people operations, and growth strategy, allowing them to develop a well-rounded expertise that they now leverage to drive impactful change.

Academic Background

Raccine holds a Bachelor of Science in Business Administration from the University of the West Indies, Mona, where they graduated with honors. Their academic achievements and passion for community-building have laid the foundation for their successful professional career.

Areas of Expertise

• Community development and engagement

• Diversity, equity, and inclusion strategy

• People operations and talent management

• Growth strategy and go-to-market planning

• Communications and brand positioning

• Data-driven decision-making and analytics

Professional Impact

Throughout their career, Raccine has been instrumental in driving meaningful initiatives that have positively impacted communities and organizations. Some key achievements include:

• Spearheaded the launch of the ZITADEL Community Ambassador Program, which has empowered over 200 community members to become active contributors and advocates.

• Designed and implemented a comprehensive DEI framework at Deskree, resulting in a 35% increase in underrepresented employee representation and a 20% improvement in employee satisfaction scores.

• Facilitated the creation of several successful employee resource groups (ERGs) at Everyspace, fostering a more inclusive and engaged workforce.

• Served as a keynote speaker at the annual Black Speakers Conference, inspiring over 500 attendees with their insights on community-building and allyship.

Conclusion

Raccine Malcolm is a versatile community professional and DEI champion who is dedicated to creating inclusive environments that empower diverse voices. With a proven track record of driving impactful initiatives across various industries, Raccine is poised to continue making valuable contributions that advance social equity and foster thriving communities.