Professional Summary

Professional Overview

Rachel Tedesco is a talented Service BDR with a diverse background in customer service and administrative support. She brings a strong customer-centric approach and a keen eye for detail to her current role, working to enhance the client experience and drive business growth.

Experience Summary

Current Role

As a Service BDR at Burns Buick GMC Genesis Hyundai, Rachel is responsible for managing inbound service inquiries, scheduling appointments, and providing exceptional customer support. She leverages her excellent communication skills and technical knowledge to ensure a seamless service experience for clients, contributing to the dealership's overall customer satisfaction ratings.

Career Progression

Prior to her current role, Rachel gained valuable experience as an Accounting Assistant at Burns Buick GMC Genesis Hyundai, where she honed her administrative and organizational skills. She also has a background in the hospitality industry, having served as a Server at Red Lobster and a Waitress at TGI Fridays, where she developed exceptional customer service and multitasking abilities.

Academic Background

Rachel holds a high school diploma, and is dedicated to continuous learning and professional development to enhance her skills and contribute to the success of her team and organization.

Areas of Expertise

• Customer service and client relationship management

• Scheduling and appointment coordination

• Detailed record-keeping and data management

• Effective communication and interpersonal skills

• Adaptability and the ability to work in fast-paced environments

Professional Impact

Throughout her career, Rachel has consistently demonstrated a commitment to excellence and a willingness to go above and beyond to exceed client expectations. In her current role, she has played a key role in maintaining high customer satisfaction ratings and contributing to the overall growth and success of the dealership.

Conclusion

With her diverse experience, strong customer focus, and commitment to continuous improvement, Rachel Tedesco is poised to continue making significant contributions to the success of Burns Buick GMC Genesis Hyundai and the broader automotive industry.