Rafik Majiti

Professional Overview
Rafik Majiti is a seasoned financial services executive with a strong track record in driving digital transformation and innovation within the banking industry. As the Global Head of Digital Wholesale Banking at ING, he leverages his extensive experience in omnichannel strategy, agile methodologies, and technology integration to enhance the bank's digital capabilities and deliver cutting-edge solutions to its corporate clients.

Experience Summary

Current Role
In his current role as the Global Head of Digital Wholesale Banking at ING, Rafik is responsible for spearheading the bank's digital initiatives within the wholesale banking division. He oversees the development and implementation of innovative digital products and services, ensuring that ING's corporate clients have access to seamless, user-centric banking experiences. Rafik's leadership in this role has contributed to the bank's recognition as a pioneering force in the industry's digital transformation.

Career Progression
Prior to his current position, Rafik held the role of Global Head of Omnichannel Wholesale Banking at ING, where he successfully led the bank's efforts to integrate its digital and physical channels, creating a cohesive and engaging customer experience. Before that, he served as the Head of Digital and Agile Transformation Lead at Mashreq Bank in the United Arab Emirates, where he played a pivotal role in driving the bank's digital strategy and implementing agile methodologies to enhance operational efficiency.

Academic Background
Rafik holds a Bachelor's degree in Business Administration from the University of Amsterdam, where he specialized in Finance and Accounting. His strong academic foundation, coupled with his extensive practical experience, has enabled him to develop a comprehensive understanding of the financial services industry and the transformative power of digital technologies.

Areas of Expertise
Rafik's areas of expertise include digital strategy, omnichannel banking, agile transformation, technology integration, and corporate client engagement. He has a deep understanding of the evolving needs of the wholesale banking sector and is adept at aligning technology solutions with business objectives to drive sustainable growth and competitive advantage.

Professional Impact
Throughout his career, Rafik has made significant contributions to the banking industry. As a member of the Digital Committee at the UAE Banks Federation, he has actively participated in shaping the digital landscape of the UAE's financial sector. His leadership and strategic vision have been instrumental in driving ING's digital transformation, resulting in improved customer satisfaction, enhanced operational efficiency, and increased market share.

Conclusion
With his extensive experience, strategic vision, and proven track record of success, Rafik Majiti is a respected leader in the global banking industry. As the Global Head of Digital Wholesale Banking at ING, he continues to push the boundaries of innovation, leveraging digital technologies to redefine the way corporate clients interact with their financial service provider.