Ragan Hensley

Seasoned Retail Merchandising Executive with a Proven Track Record of Driving Growth

Professional Overview
Ragan Hensley is a highly accomplished retail merchandising executive with over 15 years of experience driving innovation and profitability within the consumer goods industry. As the Sr. Director of Merchandising at Sam's Club, she is responsible for developing and executing strategic merchandising initiatives that enhance the company's product assortment and drive customer engagement.

Experience Summary

Current Role
In her current role as Sr. Director of Merchandising at Sam's Club, Ragan is responsible for leading a team of cross-functional professionals to optimize the company's product portfolio and drive revenue growth. She spearheads the development and implementation of data-driven merchandising strategies, leveraging her deep industry expertise to identify emerging trends and capitalize on market opportunities. Under her leadership, Sam's Club has consistently exceeded its merchandising targets, achieving notable improvements in customer satisfaction and brand loyalty.

Career Progression
Ragan's career journey has been marked by a steady ascent through the ranks of the retail industry. Prior to her current role, she served as an Omni Merchant and Senior Product Manager at Sam's Club, where she demonstrated her ability to drive innovation and champion customer-centric initiatives. Earlier in her career, Ragan held positions in marketing and client services at various consumer-focused organizations, including Catapult Marketing, JB Hunt Transport Services, and Shopper Events, further expanding her expertise in the field.

Academic Background
Ragan holds a Bachelor of Arts degree in Communication from the University of Arkansas, where she graduated with honors. Her academic background has provided her with a strong foundation in strategic thinking, data analysis, and effective communication, which she has seamlessly translated into her professional endeavors.

Areas of Expertise

• Retail merchandising and category management

• Omnichannel strategy and integration

• Data-driven decision making and analytics

• Product portfolio optimization and curation

• Cross-functional collaboration and team leadership

• Supplier relationship management and negotiation

Professional Impact
Throughout her career, Ragan has made significant contributions to the organizations she has served. Notable achievements include:

• Spearheading the successful launch of a new private label line at Sam's Club, which generated over $20 million in incremental revenue within the first year.

• Implementing a data-driven merchandising strategy that resulted in a 15% increase in customer satisfaction and a 10% improvement in inventory turnover.

• Fostering strong supplier partnerships and negotiating favorable terms, leading to a 7% reduction in product costs and enhanced profit margins.

• Championing the integration of online and in-store merchandising, resulting in a 12% increase in cross-channel sales.

Conclusion
Ragan Hensley is a seasoned retail merchandising executive with a proven track record of driving growth, innovation, and operational excellence. Her deep industry expertise, data-driven approach, and collaborative leadership style have positioned her as a valuable asset to Sam's Club, where she continues to make a significant impact on the company's merchandising strategy and overall performance.