Raghu Mahadevan
Executive Vice President of Logistics, Demand Chain & Chief Digital Officer
Professional Overview
Raghu Mahadevan is a seasoned executive with over 20 years of experience in the retail, finance, and technology industries. As the Executive Vice President of Logistics, Demand Chain & Chief Digital Officer at 7-Eleven, he is responsible for leading the company's digital transformation, optimizing its logistics and demand chain operations, and driving innovation across the organization.
Experience Summary
Current Role
In his current role, Raghu oversees the integration of 7-Eleven's physical and digital operations, ensuring a seamless and efficient customer experience. He is spearheading the implementation of cutting-edge technologies, such as AI-powered forecasting and automation, to improve inventory management, distribution, and last-mile delivery. Under his leadership, 7-Eleven has significantly enhanced its e-commerce capabilities and digital loyalty program, resulting in increased customer engagement and retention.
Career Progression
Prior to his current position, Raghu held several senior leadership roles, including Senior Vice President and Chief Digital Officer at 7-Eleven, where he was instrumental in driving the company's digital transformation. He has also held key positions at Capital One, where he led initiatives in the auto finance and digital customer experience domains. Raghu's early career includes experience as an Engagement Manager at McKinsey & Company and a Product Manager Intern at Progressive.
Academic Background
Raghu holds a Bachelor's degree in Computer Science and Engineering from the Indian Institute of Technology, Madras, and a Master's degree in Business Administration from the University of Chicago Booth School of Business.
Areas of Expertise
- Digital transformation and innovation
- Logistics and supply chain optimization
- Retail and e-commerce strategy
- Data-driven decision making
- Change management and organizational leadership
Professional Impact
Under Raghu's leadership, 7-Eleven has significantly enhanced its omnichannel capabilities, driving increased customer engagement and revenue growth. He has led the implementation of advanced analytics and automation solutions, resulting in improved inventory management, reduced operational costs, and enhanced customer experience. Raghu's industry contributions include speaking at prominent retail and technology conferences, where he shares his insights on the future of the retail industry and the role of digital transformation.
Conclusion
Raghu Mahadevan is a transformative leader with a proven track record of driving digital innovation and operational excellence in the retail and financial services industries. With his expertise in logistics, demand chain management, and data-driven decision making, he is well-positioned to guide 7-Eleven's continued growth and success in the dynamic retail landscape.