Professional Overview

Rajes Mulyawan is a seasoned System Business Analyst with a strong background in the automotive industry, currently serving as a System Business Analyst - After Sales at Toyota Astra Motor in Indonesia. His key expertise areas include system analysis, business process improvement, and after-sales service management, with a focus on the automotive industry.

Experience Summary

Current Role

Rajes Mulyawan has been working as a System Business Analyst - After Sales at Toyota Astra Motor since December 1, 2010. His current position involves analyzing business needs and developing system solutions to enhance after-sales services. Key responsibilities include identifying areas for process improvement, designing and implementing system enhancements, and collaborating with cross-functional teams to ensure seamless system integration.

Academic Background

Rajes Mulyawan holds an Engineer's degree in Information Technology from Institut Teknologi Telkom, which he obtained from 2006 to 2010. This academic background has provided him with a solid foundation in information technology and system analysis.

Areas of Expertise

Rajes Mulyawan's areas of expertise include:
Industry-specific skills: Automotive industry, after-sales service management
Technical competencies: System analysis, business process improvement, system integration
* Leadership and management capabilities: Collaborative team management, system implementation, and process improvement

Professional Impact

Although specific projects or initiatives are not detailed, Rajes Mulyawan's work as a System Business Analyst - After Sales at Toyota Astra Motor has likely contributed to the improvement of after-sales services and overall customer satisfaction.

Conclusion

Rajes Mulyawan is a dedicated and experienced System Business Analyst with a strong focus on the automotive industry. His current role and responsibilities have equipped him with the expertise to analyze and improve business processes, particularly in after-sales services. With his strong academic background and technical competencies, he continues to contribute to the growth and development of Toyota Astra Motor's after-sales services.