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Raju Malhotra

Chief Product & Technology Officer
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Profile Summary


Name: Raju Malhotra
Current Role: Chief Product & Technology Officer at Certinia
Location: San Francisco Bay Area
LinkedIn: [Raju Malhotra LinkedIn](https://www.linkedin.com/in/rajumalhotra)
Joined Certinia: June 2024

Professional Overview


Raju Malhotra is a seasoned executive with extensive experience in product management and technology. As of June 2024, he serves as the Chief Product & Technology Officer at Certinia. In his role, Raju is tasked with shaping the company's product portfolio to ensure customer-centric solutions and driving innovation through advanced technologies.

Past Experience


  • PAR Technology:

  • Role: Chief Product & Technology Officer

  • Achievements: Oversaw product and engineering teams, contributing significantly to the B2B SaaS solutions for the restaurant and retail sectors.

  • Salesforce:

  • Role: Senior Vice President and General Manager for Marketing Cloud

  • Achievements: Led the development of the Customer Data Platform.

  • Microsoft:

  • 12-year tenure in various leadership roles, demonstrating a robust track record of product development and management.


Key Contributions at Certinia


1. Product Strategy: Raju has been pivotal in defining the strategic direction of Certinia's product suite, prioritizing customer-centric and innovative solutions.
2. Recent Updates:
  • Launch of Certinia's Summer 2024 release, which introduced numerous new features focused on enhancing product efficiency and scalability (announced on August 16, 2024).


Leadership Team at Certinia


  • DJ Paoni: Chief Executive Officer

  • Robert Cesafsky: Chief Operating Officer

  • Todd Kisaberth: Chief Customer Officer

  • Erin Sawyer: Chief Financial Officer

  • Drew Chapin: Chief Marketing Officer

  • Other Executives: John Tully, Michelle Mathis, Kris Kildahl, Allen Seto, Sarah Shorett


Company Background


Certinia (formerly known as FinancialForce) provides a comprehensive suite of enterprise resource planning (ERP) and professional services automation (PSA) solutions. The company's product offerings include:
  • Professional Services Cloud: Services CPQ, Services Automation, Resource Management, Services Billing, and Analytics.

  • ERP Cloud: Accounting & Financial Reporting, Subscription & Usage Billing, Revenue Management, and Financial Planning & Analysis.


Certinia also leverages advanced AI capabilities for enhanced business outcomes such as cash flow forecasting, schedule optimization, and margin optimization.

Key Messages and Announcements


1. Leadership Changes: The transition of Dan Brown, the former Chief Product & Technology Officer, to Raju Malhotra was a significant leadership change, publicly acknowledged by DJ Paoni, Certinia's CEO.
2. Product Releases: Raju has been actively involved in the release of new product updates, such as the Summer 2024 release, with enhancements aimed at scalability and efficiency for technology and services organizations.

Conclusion


As Certinia embarks on this new phase under Raju Malhotra's technical leadership, the company is poised to leverage his vast experience to drive forward its product innovation and market responsiveness. Raju's proven track record in leading diverse product and engineering teams positions him effectively to contribute to Certinia's growth and customer success.

For further engagements and insights, refer to Raju Malhotra's professional profile and recent contributions on LinkedIn.
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